The Workspace Homepage is the first view visible to a member upon logging in if there are multiple communities within the Workspace.
Note: For Workspace with a single community, members will be navigated directly to the community, while the Workspace admin will be directed to the Workspace Homepage.
Depending on the member's status, certain options and sections will be accessible on the Navigation Panel.
TABLE OF CONTENTS
Member
Community Administrator & Moderator
Workspace Administrator
Member
For a member, Topbar consists of the Workspace logo, Communities dropdown, Workspace search bar, Inbox and Profile dropdown on Workspace homepage and Profile.
Help article on Workspace & Community Topbar
On the Workspace homepage, members will see the following:
Your Communities
This section displays a member's communities and their respective active campaigns and members count.
- The lock icon beside the community name indicates that the community is Private.
- View Community button navigates to the community landing page (if enabled) or homepage.
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More icon (3 dots) has a Leave community link to remove oneself from the said community. It will also have Custom pages link if there are any custom pages in the community, which will navigate to the custom page directly. If enabled, About Community option will also be available, showing the pop-up with Community description.
If there are no communities available to join the following screen will appear.
Communities You Can Join
This section displays the list of communities based on the following criteria:
- Communities that a member can join within the Workspace are based on group permission.
- Communities where the member is invited will show Accept/Reject button with which they can become a member or reject the invite.
- Communities available to the member will show Join community button.
- Communities joined by the member but awaiting moderator approval will show Join Request Sent and will be placed at the end of the Communities You Can Join list.
Help article on Join a community
Explore Campaigns
This section displays the selective active campaigns displayed by the Workspace admin. The member will only be able to see the campaigns they have access to. It will also display the campaign countdown timer if the end date is specified. This section is visible if the Landing page is enabled for the Workspace by the Workspace admin.
Community Administrator & Moderator
For the topbar, Community administrator & moderator will see the same options as a standard/normal member along with AI Assistant icon.
Help article on Workspace & Community Topbar
On the Worspace homepage, Community admin & moderator will see the Workspace Dashboard by default along with the Navigation panel on the left.
Help article on Navigation panel & Workspace dashboard
Clicking on the Communities from the Navigation panel will show the Workspace landing page. The community will show the same options under the More (3 dots) icon
About Community: This shows a popup with community description.
Custom Pages: This provides access to the specific Custom pages of the selected community.
Leave Community: This option will be available only to the assigned admins and moderators. Workspace Owner will not have it.
Community admin can change the community image from the Community's Edit mode. Help article on Customize Community Banner
Workspace Administrator
In addition to those available to regular members, the Workspace administrator has access to additional features in the Navigation panel and a Display as Member option under the Profile dropdown.
On the Workspace homepage as well, the Workspace administrator has access to additional features in addition to those available to the community administrator & moderator. Workspace administrators are by default, Global admins & moderators to all the communities within the workspace, though they can be removed from that position if needed.
Note: Leave community option will not be visible to the Workspace owner.
Billing & Subscription
This option will navigates to the Billing and Subscription dashboard to view the details and upgrade the subscription.
Create Community
The + button besides the heading Communities on Navigation Panel allows the creation of a new community within the workspace. This button will be available only if the Workspace subscription permits the creation of additional communities.
Help article on Community creation