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Customize Community images

Enabling and customizing community image

Path: Profile dropdown >> Edit Mode >> Banner Image 

Customize Community Images allows the Community Administrator to configure the visual identity of a community by setting a Banner Image, a Thumbnail Image, and a Community Logo. These images are configured through Edit Mode, accessed from the Profile Dropdown while viewing the Community Homepage.

 banner image edit-gif


Role Permissions

  1. Community Administrator: Selects, uploads, and configures the Banner Image, Thumbnail Image, and Community Logo for the community through Edit Mode.


Banner Image

The Banner Image appears on the Community Homepage and is configured from Edit Mode, accessed through the Profile Dropdown. It allows the Community Administrator to select a banner that represents the community.

banner image edit-gif

Selecting a Banner from the Options

IdeaScale provides a number of default Banner Image options to choose from. The Community Administrator selects the option that best suits the community's theme.

Screenshot 2023-08-04 at 7.42.28 AM

Uploading a Custom Banner

To set a custom or company Banner Image, the Community Administrator uploads an image file to the Community File Library. Once uploaded, the image appears in the banner selection dropdown for future use. The image file can also be added by dragging and dropping it directly into the designated upload area.

custom banner copy

  • Banner Gradient: Applies a grey gradient over the Banner Image, or keeps the image clear and gradient-free.
  • Show Page Title in Black: By default, the page title displays in white. Switching this on changes the page title color to black, for better contrast against the Banner Image.

Note: SVG images are not supported for the Banner Image. See Exceptions below.


Thumbnail Image

Path: Community Homepage >> Profile Dropdown >> Edit Mode >> Thumbnail Image

The Thumbnail Image is the visual representation of the community that appears on the Workspace Homepage, in the list of communities available within the Workspace.

Screenshot 2025-07-29 at 10-38-22 AM-png-1


select thumbnail image copy

The Thumbnail Image can also be updated from within Edit Mode by selecting the Pencil icon for Community Banner, then scrolling down to the Thumbnail Image selection. An image can be selected from the File Library or uploaded directly. A preview of the selected image displays before the selection is finalized.


Community Logo

Path: Community Homepage >> Profile Dropdown >> Edit Mode >> Community Logo

The Community Logo is the image displayed below the Banner Image, when enabled by the Community Administrator. See Exceptions below. It is also visible next to the community name in the Community Dropdown.

Screenshot 2025-05-14 at 9-49-22 AM-png
community dropdown copy

The Community Logo and Thumbnail Image can be updated through Advanced Settings within Edit Mode. An image can be selected from the File Library or uploaded directly. A preview of the selected image displays before the selection is finalized. 


Exceptions

  1. SVG Image Format: SVG images are not supported for the Banner Image.
  2. Community Logo Visibility: The Community Logo displays below the Banner Image only when enabled by the Community Administrator.

Frequently Asked Questions

What image formats are supported for the Banner Image?

SVG images are not supported for the Banner Image. Other standard image formats can be uploaded through the Community File Library.

Where does the Thumbnail Image appear?

The Thumbnail Image appears on the Workspace Homepage, in the list of communities available within the Workspace.

Does the Community Logo always display?

No. The Community Logo displays below the Banner Image only when enabled by the Community Administrator.

What is the difference between the Banner Gradient and Show Page Title in Black options?

Banner Gradient applies a grey gradient over the Banner Image, or keeps it clear and gradient-free. Show Page Title in Black changes the page title color to black for contrast against the Banner Image, rather than the default white.


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Last Updated: August 26, 2026