Path: Workspace Homepage >> Navigation Panel >> Settings >> Community >> Automation
| What are Webhooks? |
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| Webhooks, also known as reverse APIs, allow data to be pushed from IdeaScale into another application using IdeaScale's Automation Builder, triggered by an event such as an idea reaching a specific stage. |
IdeaScale provides two core services that allow a Community Administrator to build connections between IdeaScale and other software: REST API and Webhooks. This article focuses on Webhooks and IdeaScale's Zapier App as accessible connection methods for anyone with a basic understanding of web application behavior and some familiarity with the IdeaScale platform.
TABLE OF CONTENTS
Rest API
Webhooks
Webhooks and Project Management Tools
What Is Possible Using a Webhook in IdeaScale
REST API
The REST API is intended for developers building custom scripts or applications on top of IdeaScale's core functionality.
Help Article on Rest API
Webhooks
Webhooks, also known as reverse APIs, will allow you to push data from IdeaScale into another app using IdeaScale's automation builder. The push is triggered by an event such as an email being received will trigger the app to notify you via Slack.
Webhooks and Project Management Tools
Linking an IdeaScale community to a project management tool is a reliable way to ensure follow-through on the best ideas. The most commonly connected tools are Trello, GitHub, Jira, and Aha.
Help article on webhook with Trello
Help article on webhook with Jira
Help article on webhook with Github
Help article on webhook with AHA
What Is Possible Using a Webhook in IdeaScale
Using the Automation Builder, a Community Administrator can create a rule that triggers an idea to be pushed to a connected application — for example, automatically pushing an idea to a Trello board once it reaches the Review stage.
Currently, the only idea data that can be dynamically mapped through the post payload is Submitter Email, Submitter Name, Idea Title, Idea Description, Idea URL, and Idea Submitter Profile.
Related Articles
- Help article on webhook with Trello
- Help article on webhook with Jira
- Help article on webhook with Github
- Help article on webhook with AHA