Profile - Settings section

Details on Settings section of the Profile page

Path: Profile >> Settings


Settings
under the Profile page allow to modify account settings on the Workspace level that apply to all the communities within the workspace..

The various sections under Settings are as follows:

Profile Information
Security
Email Services and Devices
Your Communities
Notification Settings
API Tokens
Export Profile Data


Profile Information

Profile Information contains basic details about the member, such as the First name, Last Name, Username, Profile picture/avatar, Language, Timezone, and Date Format that can be changed by the member at anytime.

This information is common for all the communities within the workspace.

While members with email login can edit the changes on this page, members with SSO or Social login will have to click on the Show Profile Sources button to make changes to the profile. 

Note: Ability to update the Profile information will depend on the authentication method (SSO/Email/Social login) and permissions (username setup, upload avatar) enabled by the Workspace Admin.

Show Profile Sources

This button is visible if the member has authenticated via multiple authentication methods such as SSO, Email and Social logins.

Help Article on Profile Sources


Security

This section allows to manage passwords and 2-step authentication.

Change Password

Member can change their password from this section. The frequency of password change will depend on the limit set by the Workspace admin.

2 Step Authentication

It allows to add an extra layer of verification to the login process. The 2 step authentication applies only to the IdeaScale Email and Password authentication pathway. 

Help article on 2 step authentication


Email, Services and Devices

This section contains all the email addresses associated with the account, along with connected services.

Email

The email address associated with the account is mentioned here with the information on whether it is a primary one, verified or not and a way to remove it. The member can add additional new email addresses to their account using Add Email Address button and select the one to be made primary.

Help Articel on How to change primary email address

If the email address being added already exists in the workspace, the member can claim it as their own with the claim process.

Help Article on How to claim an email address


Connected Services

It shows the social media logins done by the member using that email address. In above example the member has logged in using Social login - Google account on the Login page.


Your Communities

It shows the list of communities a member is part of, invited to, declined or waiting for moderator approval.

Your Communities

It shows the number of communities the member can or has participated in. The More (3 dots) icon has various options based on the membership type:

  • Community Settings: Available only to the Community Administrators, this option allows to navigate to the Community settings.
  • Moderator Dashboard: Available only to the Community Moderators, this option allows to navigate to the Moderator dashboard.
  • View Community: Navigate to the community landing/home page.
  • Hide Identity/Show Identity: Member can opt to hide their identity in the community and become anonymous with this option. If the identity is already hidden, this option will show as 'Show Identity' using which members can unhide themselves. It is available only if enabled by the Community admin.
  • Leave Community: Members can leave a community at any point in time.

Note: Under More (3 dot) icon, the community admin will see Community settings while the Moderator will see Incoming Moderation.

Awaiting Approval

The communities that the member joins but are waiting for a moderator to approve the access, if member approval is enabled, will show here.

Communities You've Left

This section lists all the communities that the member has previously left. If the member wishes to rejoin any of these communities, a Join Community button will be available for easy access.


Notification Settings

All the emails received by the member can be managed under this section for all the community memberships together by managing notification settings under the Workspace section or on an individual community basis by clicking on the Bell icon beside the community name.

Help Article on Notification Settings


API Tokens

The API Tokens are used for obtaining data from the community for use in mashups and other consumable formats. Members can generate API tokens if it is enabled by the community admin.

Help Article on REST API


Export Profile Data

A member can export their own data like Name, Email, Username, Language, Timezone, Ideas, Comments, Votes, Stage response, and Audit Logs in JSON format.

Help Article on Export Profile Data


 

Last Updated: July 3, 2025