Default Notification Preferences

Email notification settings for community members

Path: Workspace Homepage >> Manage Workspace >> General Settings >> Emails and Notifications >> Default Notification Preferences

Path: Community Topbar >> Apps Icon >> Community Settings >> General Settings >> Emails and Notifications >> Default Notification Preferences

The Workspace administrator can set Default Notification Preferences at workspace-level that will apply to all the communities within the Workspace. The community administrator can change some or all of them at the community level if needed.

These preferences apply to all new users. The members can change it as per their convenience from Profile >> Settings >> Notifications >> Bell icon

Default Notification Preferences

• New Ideas: Enables the administrator of the community to either disable or set up the frequency of emails sent out in the New Ideas Digest. 

• Trending Ideas: Enables the administrator of the community to either disable or set up the frequency of emails sent to community members. This email is an overview of all the current trending ideas in the community.
• Community Tasks Notifications: A email reminder that there are outstanding tasks in a community member's name. This email will be sent to the member(s) to whom the tasks are assigned.
• Moderator Notification Digest Frequency: A email that reviews the performance of campaigns. Sent to the community moderators. 

• Receive Email Notifications on Idea Stage Change: Notification when an idea changes stage. 

• Receive Thank you email for Idea submission: An email will be sent to idea submitter thanking for submitting idea.
• Receive email for on behalf of Idea Submission: An email will be sent to the member every time an ideas is submitted on behalf of a member.

• Receive Member status change emails: Enabling this switch will send emails to members when their status has changed. For example, if the member's account was approved or assigned as an Admin, or m=Moderator.

• Receive Idea owner assigned emails: Notification letting community members know they have been assigned an idea 

• Receive an email when the community is shared using the Social Web Email option: Enabling this will send an email to all the members whenever the community is shared via the Social Web option.

• Receive import report emails: This will send an email to the administrator whenever an import is completed.

• Receive assessment reminder emails: This email is received when Remind all unassessment members is initiated in Assessment stage.

• Receive flag emails: The members of the community will receive flag emails if their idea has been reported as duplicate or abuse.

• Receive private message emails: Enabling this will allow members to receive an email for every message sent to them.

• Receive group message emails: Enabling this will allow members to receive an email when API call "/email/group/{id}" is used. (group id will determine which group members will receive the email) This is possible only when used via API.

• Receive private comment e-mails: Enabling this will allow Administrators, Community, and Campaign Moderators to receive an email for every comment sent to them.

• Receive reviewscale emails: Notification that an reviewscale task has been assigned 

• Receive trending idea emails: Enabling this will allow members to receive an email for all the trending ideas in the community.

• Receive notification for ideas shared via email: Enabling this will allow members to receive an email if any ideas have been shared with them via email.

• Receive notification for campaign performance shared via email: Enabling this will allow members to receive an email for campaign performance/Moderator campaign digest shared by moderator from in-app notification.

• Receive idea inactivity emails: A notification sent to an Idea Submitter(s) and/or Idea Owner(s)  when their idea is 'inactive'

• Receive mention emails: Enabling this will allow members to receive an email for @mentions in the community.

• Receive new comment emails: Enabling this will allow members to receive an email for every new comment posted on their idea.

• Receive workflow executed e-mails: This will send emails to the groups or members when Notify is selected in the Automation builder and the workflow is done.

• Receive Email Notifications to Approve New members: Enabling this switch will send a notification reminding Admins and Community Moderators to approve new members 

• Receive email notifications for new Ideas: Enabling this switch will send an email notification to members when a new idea is posted in the community. This switch also needs to be turned ON to receive new Ideas approval notifications.

• Receive Broadcast Email: Enabling this switch will allow members to receive Broadcast emails sent from the community.

• Administrators Receive Real-Time Emails when new Innovation Assistant Tips appear in reporting: Notification that there is a new Innovation Assistant Tip

• Receive Campaign Invitation emails: Enabling this switch will allow members to receive campaign invitation emails whenever a new campaign invite is sent

• Receive Idea draft Reminder emails: Notification to a community member that they have ideas not published

• Receive email notification when your idea is top trending: Enabling this will allow members to receive an email notification when their idea is on the top trending list.

• Receive email notifications for idea annotation: An email notification is sent to the idea submitter when a comment is annotated on the idea.
• Receive email notifications when you are assigned as a team member: An email notification is sent to members assigned as a team member in an idea.

At the community level, all the email notification settings will have few labels beside them.

Labels appearing beside the settings are:

• Inherited from Workspace: Indicates the setting is taken from the workspace defaults and not customized at the community level.
• Overridden: Indicates the setting has been customized for the community, deviating from the workspace default.
• Reset: Allows reverting the setting back to the inherited workspace value, removing the community-specific customization.

Additional Workspace level Default Notification Preference settings

Apart from the above notification preference, there are few more notifications on Workspace level that are applicable only to Workspace administrators.

• Receive New Member Registration Notifications: This will send new member signup notifications to the workspace administrators
• Receive email notifications when seat threshold is reached: Workspace administrators will receive email notification if the seat limit set at Seat Count Lower Threshold is reached. The default value is set to 1, but users can customize it. Two emails will be sent: one at the set threshold and one at 0. 
• Receive email notification for Upcoming Community Expiry: Workspace administrators will receive email notification X days (specified under Upcoming Community Expiry Notification (Days))before expiry for the communities close to expiry. 

Reset all member's notifications to match the community default:

This button is available only at the community level. It helps the Community administrator to make any changes to the default notification preferences set up at the community level earlier and apply the same to all the existing and new members of the community.

Any new member registered after this setting has been used will match with the community's default notification preferences, however, they can change the notification setting as per their choice.