Efficiently Manage Idea Ownership and Privileges for Community Members
Path: Community Settings >> Workflow >> Idea Owners and Teams >> Idea Owners
Individuals who have been designated by the community administrator to partially oversee specific ideas are known as idea owners. It is possible for a single idea to have multiple owners. This setting is part of the Advanced settings.
This setting is a part of Advanced settings.
Idea Ownership Setup
Turn ON Idea Ownership and the following features become visible.
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Eligible Idea Owners: This will display the list of groups in the community you could choose from or have all the community members selected from the dropdown to be eligible or assigned as Idea Owners.
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Assign Idea Author as Owner: Upon submission of an idea, the administrator has the option to automatically assign the idea submitter and any co-submitters as owners of the idea.
Assigning Idea Owners to Ideas
When the idea author is not chosen to be the default idea owner, administrators or moderators can assign idea owners to an idea from the home page. They can see a clipboard icon under the description of an idea.
Simply type in the first two characters of the member you would like to assign as Idea Owner and select the names. The moderators can also add a message for them if desired.
The assigned idea owners receive an email stating that he/she has been assigned as an owner of the idea. It also includes the assignment message.
My Owned Ideas Tab
To make it simpler for the idea owners to manage their assigned ideas, the members can access all their owned ideas from the My Ideas Tab.
The members who are assigned as idea owners will see the ideas they own under the tab My Ideas >> My owned Ideas as shown below. The ideas are displayed as per the dates they were submitted.
Idea Owner Privileges
The assigned idea owners have the right to change stages and edit the ideas to which they are assigned. Though they do not have any other moderation privileges in the community, they will be able to change/assign idea owners to the ideas they are Idea owners of.
Idea owners can change the stages of their assigned ideas from the homepage as well as the idea detail page.
1. Homepage (Grid view): Clicking on the Moderate Idea (Hammer sign) will show the stages to which the idea can be assigned by the idea owner.
2. Homepage (List view):
3. Idea detail page:
Idea Owners are allowed to edit ideas in specified stages where they are permitted to operate using the Edit option from the dropdown of 'Moderate Idea' in the Home page (List or Grid) view.
On the Idea Details page, the edit option (pencil icon) will appear beside the Moderate idea (hammer icon). The screenshot is added below as a reference.
Changing the Idea Owner
Moderators and idea owners of the community can change the idea owner from 3 places:
From the homepage grid view:
Click on the 'More' option (3 dots). The dropdown will show the Change Owner option.
From the homepage list view:
The clipboard icon
From the Idea Detail Page:
The clipboard icon
The members assigned as Idea Owners automatically become the Followers of the idea, even though they have not voluntarily clicked on the "Follow" idea button. They will also have moderation rights over the Idea Teams.
Clicking on the Owner Group link on the idea detail page shows the list of selected Idea Owners.
If a community has moderation set up for new ideas, Idea Owners are unable to change the stage from Pending Approval. They must wait for the moderator to approve the idea before it becomes available to them.
If the Idea Owner also happens to be a Global Moderator or a Campaign Moderator, they have all the default Moderation rights.
Click here to learn more about the Team Roles feature.