--- title: Email the Idea Author description: Steps, notifications and settings for emailing author --- [Skip to content](https://help.ideascale.com/email-the-idea-authors#main-content) English Show submenu for translations [![IdeaScale](https://help.ideascale.com/hs-fs/hubfs/ideascale-logo.png?width=223&height=31&name=ideascale-logo.png)](https://help.ideascale.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to ideascale.com](https://ideascale.com/) [Go to ideascale.com](https://ideascale.com/) Hi!👋 How can we help you today? - There are no suggestions because the search field is empty. 1. [IdeaScale Support Center](https://help.ideascale.com/?hsLang=en) 2. [Community Overview](https://help.ideascale.com/community-overview?hsLang=en) # Email the Idea Author ## Steps, notifications and settings for emailing author ***Path:* *Campaign Management \>\> Edit Campaign \>\> Settings \>\> Miscellaneous*** | What is Email Author? | | --- | | Email Author is a feature that allows the Global Moderator and Campaign Moderator to send an email to an idea's Idea Author for further communication or to share information. | Moderators can send the default generated email as-is or customize it before sending. The Email Author feature must first be enabled by a Community Administrator or Campaign Administrator before it becomes available for a campaign. --- ### Role Permissions 1. **Global Moderator, Campaign Moderator:** Send an email to the Idea Author using the Email Author feature, either using the default message or customizing it before sending. 2. Community Administrator: Can also send an email to the Idea Author when also assigned as a Global Moderator or Campaign Moderator. See Exceptions below. 3. **Community Administrator, Campaign Administrator:** Enable the Email Author feature for a campaign using the Allow to E-mail Idea Author switch. --- **TABLE OF CONTENTS** [Email Author](https://help.ideascale.com/email-the-idea-authors#stepsemailauthor) [Notification](https://help.ideascale.com/email-the-idea-authors#notification) [Enabling the 'E-mail Author' feature](https://help.ideascale.com/email-the-idea-authors#emailauthor) [Exceptions](https://help.ideascale.com/email-the-idea-authors#Exceptions) [Frequently Asked Questions](https://help.ideascale.com/email-the-idea-authors#faq) --- ### Email Author 1. Select the More icon (3 dots) on an idea and select **Email Author** from the dropdown.![email author setting](https://help.ideascale.com/hs-fs/hubfs/email%20author%20setting.png?width=670&height=361&name=email%20author%20setting.png) 2. A new page opens for customization.![Screenshot 2025-07-09 at 8-22-40 AM-png](https://help.ideascale.com/hs-fs/hubfs/Screenshot%202025-07-09%20at%208-22-40%E2%80%AFAM-png.png?width=670&height=357&name=Screenshot%202025-07-09%20at%208-22-40%E2%80%AFAM-png.png) 3. The **To** address (recipient address) is generated by default. 4. The **From** address (sender address) is also generated by default. 5. The **Message** can be edited if it needs to be customized before sending. 6. Select **Submit**. **Note:** An Administrator can also send an email to the Idea Author when assigned as a Global Moderator or Campaign Moderator. See Exceptions below. --- ### Notification The Idea Author receives a notification via email once the **Email Author** message is sent. ![email author copy](https://help.ideascale.com/hs-fs/hubfs/email%20author%20copy.jpg?width=670&height=305&name=email%20author%20copy.jpg) --- ### Enabling the 'Email Author' feature A Community Administrator or Campaign Administrator enables the **Email Author** feature for a campaign by selecting the Allow to E-mail Idea Author switch, located at ***Campaign Management \>\> Edit Campaign \>\> Settings \>\> Miscellaneous.*** ![Screenshot 2026-03-12 at 10.55.18 AM](https://help.ideascale.com/hs-fs/hubfs/Screenshot%202026-03-12%20at%2010.55.18%20AM.png?width=670&height=398&name=Screenshot%202026-03-12%20at%2010.55.18%20AM.png) --- ### Exceptions 1. Administrator Access: An Administrator can send an email to the Idea Author only when also assigned as a Global Moderator or Campaign Moderator. --- ### Frequently Asked Questions #### Who can send an email to the Idea Author? The Global Moderator and Campaign Moderator can send an email to the Idea Author using the Email Author feature. An Administrator assigned as a Global Moderator or Campaign Moderator can also send the email. See Exceptions above. #### Can the default email message be customized before sending? Yes. The Message field can be edited before selecting Submit; otherwise, the default generated message is sent as-is. #### Does the Idea Author receive a notification when the email is sent? Yes. The Idea Author receives a notification via email once the Email Author message is submitted. #### Who can enable the Email Author feature for a campaign? A Community Administrator or Campaign Administrator enables the Email Author feature by selecting the Allow to E-mail Idea Author switch under Campaign Management \>\> Edit Campaign \>\> Settings \>\> Miscellaneous. --- **Related Articles** - [Help Article for Campaign Management](https://help.ideascale.com/campaign-management-overview?hsLang=en) - [Help Article for Moderator Dashboard](https://help.ideascale.com/im?hsLang=en)   Last Updated: September 22, 2026 - [Product Updates](https://help.ideascale.com/product-updates?hsLang=en#main-content) - [2026](https://help.ideascale.com/product-updates?hsLang=en#2026) - [2025](https://help.ideascale.com/product-updates?hsLang=en#2025) - [Workspace](https://help.ideascale.com/workspace?hsLang=en#main-content) - [Workspace Homepage](https://help.ideascale.com/workspace?hsLang=en#workspace-homepage) - [Manage Workspace](https://help.ideascale.com/manage-workspace?hsLang=en#main-content) - [Workspace Configuration](https://help.ideascale.com/manage-workspace?hsLang=en#workspace-configuration) - 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