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      Workspace Export Audit Log

      Details on export audit log on the Workspace level

      Path: Workspace Homepage >> Apps Icon >> Reporting  >> Export data >> Export Audit Logs

      The Export Audit Log provides detailed records of all activities conducted within the Workspace. This report enables Workspace administrators to confirm successful logins, monitor member access, and track the frequency of logins by members. The export will encompass essential information such as timestamps, usernames, and event types. Workspace administrators have the option to select from a dropdown menu to either export Member Authentication logs or Other audit logs to suit their needs.


      1. Audit Log Type: Select the type of audit log to be exported.

      2. Output format: Idea data can be exported in the following formats

      • Microsoft Excel sheet (.xls) format

      • XML (RSS 2.0)

      3. Data Filters: Specify the start date and the end date to download data for a specific period of time. To export all data from the beginning to the current date then click on Hide Date Filters.

      4. Select your timezone: You may select your preferred timezone for viewing the exported data, allowing for a more personalized experience instead of adhering to the community's default timezone.

      Member Authentication Log

      Other Audit Logs

      Member Authentication Log

      The Export Audit Log contains comprehensive records of all activities within the Workspace. Workspace administrators can utilize this report to verify successful or failed logins, type of member access to the workspace, and the frequency of member logins.


      Audit Type:       Member Authentication

      Output Format:       Member authentication data can be exported in Excel or CSV format.

      Date Filters: Expand the date filter section and add in a Start and End date to receive data from specific period. Collapsed empty date filter will export the data since inception.

      Select your Timezone: Choose a timezone to have all data appear in the selected timezone.

      Upon clicking the Export data button, the export will process and become available for download.

      The following fields are included in the Excel or CSV file:

      1. Date/Time: Date and time of member login.

      2. IP: Network IP address of the member.

      3. Type: It shows the authentication type member has authenticated with. Here is the list of types that are exported: 

        Authentication Success and Authentication Failure

      4. Mechanism: It shows the mechanism the member has authenticated with. Here is the list of mechanisms that are exported: 

        EMAIL_PASSWORD, SSO_MULTIPASS, SSO_COOKIE, SSO_SAML, SOCIAL, FACEBOOK, YAMMER, GOOGLE, EMAIL_TOKEN, API_KEY, GLOBAL_API_KEY, OAUTH_TOKEN and SUDO

      5. Source Name: This field will show the member's profile name if the user is granted access, blank if incorrect email/password combination or Forgotten member if the member was banned or removed.

      6. Source Email: Email address of the member registered with the Workspace.

      7. Via Identity Type: Email or Social Login.

      8. Via Identity: Email address of the member if the above field is Email or link to the profile page of the social website if the above field is a social login.

      9. Target Name: This field will show the member's profile name if the target email is registered with the community or else the field will be blank due to an invalid email address.

      10. Target Email: Email address of the member at the time of log in.

      11. Failed Attempt Count: It shows the number of times the person failed to authenticate incase of multiple failed attempts at a time.

      12. Last Attempt: Date and time of last attempt successful/failed made to login.

      Note: Source name/email is the same as the target name/email if authenticated successfully.

      Other Audit Logs



      Select Audit Type:       The workspace admin can select All or choose from Audit Log Types. Selecting the required audit log and exporting will allow easy access to only those logs needed by the workspace admin to audit.



      Output Format:       Member authentication data can be exported in Excel or CSV format.

      Date Filters: Expand the date filter section and add in a Start and End date to receive data from specific period. Collapsed empty date filter will export the data since inception.

      Select your Timezone: Choose a timezone to have all data appear in the selected timezone.

      Upon clicking the Export data button, the export will process and become available for download.

      The Sheet includes the following columns:

      1. Date and Time: The date and time when the event occurred.
      2. IP Address: The IP address of the person who made the changes or updates.
      3. URL: The workspace URL where the changes or update is done.
      4. User: The name of the user who did the changes or update.
      5. Assigner Email: The email address of the member who assigns or unassigns any member will be displayed.
      6. Action Source: The source where it was changed or updated.
      7. Audit Type: The specific feature that was changed or updated.
      8. Object Class: This is the name of the class in the IdeaScale project that corresponds to a user action. For example, if a user changes a funnel name, in the IdeaScale project it will trigger the class called FunnelData and it will be logged in this column.
      9. Object Name:  This is the name of a component in the IdeaScale application on which the user performed an action. For example, if a user changes the name of the funnel called Customer Experience, the value Customer Experience will be logged in this column.
      10. Old Value: This is the old value before a user performs an action on a component in the IdeaScale application. For example, if a user changes a funnel name from Customer Experience to Customer Success, the value Customer Experience will be logged in this column.
      11. New value: This is the new value after a user performs an action on a component in the IdeaScale application. For example, if a user changes a funnel name from Customer Experience to Customer Success, the value Customer Success will be logged in this column.
      12. Assignee Email: The email address of the assignee will be displayed in case a member is assigned or unassigned.
      13. Delta: The value of this column refers to the difference between the old value and new value for a user action performed in the IdeaScale application. For example, a user’s last successful login time will change every time they successfully log into the IdeaScale application. The value of this column will show the difference between the last two successful login times.
      14. Trace Id: The value of this column is a unique string generated by the system that helps in searching for any particular log.
      15. Session Id: The value of this column refers to the browser session ID of the user when they perform an action in the IdeaScale application.

       

      Last Updated: July 11, 2025