View for Idea Display

A Member can switch between List, Grid, and Compact views using the control in the top right of the idea display, and a Community Administrator can set one of these three views as the community's default. A member's individual preference always takes precedence over the community default.

Role Permissions

1. Member: Switches between List, Grid, and Compact views, and sees the standard set of options — such as Comments, Share, and the More icon actions enabled by the Community Administrator — for each idea.
2. Moderator: Sees an expanded set of moderation options in the More icon menu, beyond what is available to a Member.
3. Community Administrator: Sets List, Grid, or Compact as the default view for the community, controls which More icon actions are enabled for members, and sees an additional Ban Member option in the More icon menu.

Read and Unread Ideas

An idea's title turns purple once it has been read (the Idea Details page has been visited). An idea that has not yet been read remains black.

Compact View

Compact view displays fewer details about each idea, allowing more ideas to appear on the homepage at once. It displays the Campaign name, idea title, and the idea submitter's name, along with the stage call-to-action block on the left side of the idea's details. 



Comments, Share, and the More icon appear on the right side; the More icon displays the actions available for that idea. See More Icon Options below for what each role can access there.

Grid View

Grid view displays more information than Compact view, including the idea description, along with the stage call-to-action block.



Hovering over an icon displays its name. 

The message-box icon represents Comments, the Share icon appears next to it, and the three-dot icon represents further actions such as Set Labels, Follow Idea, Follow Idea Submitter, and Print Idea. See Exceptions below for how the available actions can vary.

List View

List view is the most expanded display format, showing most of the information submitted with an idea. 

Like Grid view, it displays a three-dot icon for further actions; its More icon displays options such as Follow/Unfollow Idea, Idea Submitter, and Print Idea to members.

More Icon Options

The More icon (three dots) is available in all three display formats, and the Community Administrator and Moderators see additional options beyond what a Member sees.

Member Options

A Member sees the following options in the More icon menu:

• Set Labels: Lets a Member add any custom labels they have permission to use to the idea.
• Follow/Unfollow Idea: Lets a Member subscribe to or stop email notifications for comments and stage changes on an idea.
• Follow/Unfollow Idea Submitter: Lets a Member subscribe to or stop email notifications for the idea submitter.
• Print Idea: Lets a Member print the idea by saving it as a PDF.

Community Administrator Options

The Community Administrator sees one additional option beyond what a Member sees:

Ban Member: Ban Member: Lets a Community Administrator ban a member from the community while retaining that member's activity, including idea submissions, comments, and personal data.

Moderator Options

A Moderator sees an expanded set of options in the More icon menu, beyond what is available to a Member:

• Change Stage: Allows changing the stage of the idea to any other stage within the funnel.
• Set Labels: Allows to add any custom labels they have permission to use to the idea.
• Edit Idea: Allows editing the idea's details from the submission form.
• Assign Owner: Allows assigning owners to the idea.
• Change Campaign: Allows to change the idea's campaign to another campaign they have access to within the same community.
• Pin Idea to Landing Page: Allows adding the idea to the Pinned Ideas section on the community Landing Page.
• Disable/Enable Commenting: Allows to disable or enable commenting on the idea. See Exceptions below for when this action is available.
• Follow/Unfollow Idea: Allows subscribing to or stopping email notifications for comments and stage changes on an idea.
• Follow/Unfollow Idea Submitter: Allows subscribing to or stopping email notifications for all ideas submitted by this idea's submitter.
• Email Idea Submitter: Allows sending an email to the idea submitter for further communication or to share information.
• Print Idea: Allows printing the idea by saving it as a PDF.
• Delete Idea: Allows deleting an idea, moving it to the recycle bin.

Exceptions

1. Default View Override: A Community Administrator can set List, Grid, or Compact as the default view for the community, but a member's individual view preference always takes precedence over that default.
2. Available Actions Vary: Which actions appear in the More icon menu for a Member (e.g., Set Labels, Follow/Unfollow Idea, Follow/Unfollow Idea Submitter, Print Idea) depends on the settings enabled by the Community Administrator, so the same display format may show different options across communities.
3. Commenting Control Availability: The Disable/Enable Commenting action is available to a Moderator only for ideas where Campaign- or stage-level commenting is enabled.

Frequently Asked Questions

Can a member choose their own view instead of the community's default?

Yes. A member's individual view preference always takes precedence over the default view set by the Community Administrator.

Does View for Idea Display work the same way across all campaigns and stages?

Yes. It works in any Campaign, Stage, or Filtered sort, such as Recent, Popular, or Hot.

What's the difference between Grid view and List view?

Grid view adds the idea description to the details shown in Compact view. List view is the most expanded format, showing most of the information submitted with the idea.

How can it be told whether an idea has already been read?

An idea's title turns purple once it has been read (the Idea Details page has been visited); an unread idea's title remains blue.