Path: Workspace Homepage >> Navigation Panel >> Settings >> Community Settings >> Community Configuration >> Labels
| What are System Labels? |
|---|
| System Labels are labels the platform generates automatically to indicate the status of an idea or comment, such as when it has been edited, marked as a duplicate, or submitted privately. |
System Labels are distinct from Custom Labels, which Administrators create manually. Each System Label is tied to a specific idea or comment condition and is visible only to the members whose role or relationship to the item entitles them to see it.
Role Permissions
- Administrator: Creates Custom Labels in addition to the System Labels described in this article. System Labels themselves cannot be created, edited, deleted, or disabled.
- Moderator: Views the Abuse, Duplicate, Pending, and Recycling Bin labels, which are visible only to Moderators. Also views the Private and Private Comment labels alongside the idea submitter, and the Reported label on flagged comments.
- Translation Moderator: Verifies translated ideas, determining whether the Unverified Translation label continues to display.
- Idea Submitter: Views the Draft label on their own unpublished ideas and the Private label on ideas they submitted privately, in addition to the labels visible to all members.
- Community Member: Views the labels visible to all members on ideas and comments they have access to, including Edited, Selected, Implemented, In Reserve, Translated, Unverified Translation, Off Topic, Anonymous, Idea Submitter, Moderator, and Team Member.
Idea System Labels
The following System Labels display on ideas:
Abuse: Displays when an idea is marked as abused. Visible only to the Moderator of the community.
Draft: Displays on ideas that are still in draft. Visible only to the idea submitter.
Duplicate: Displays when an idea is marked as Duplicate. Visible to the Moderator of the community.
Edited: Displays on any idea that has been edited after submission. Visible to all members of the community.
In Reserve: Displays on ideas in the Reserve stage. Visible to all members with access to the Reserve stage.
Implemented: Displays on ideas from any stage that have been marked as Implemented. Visible to all members with access to those ideas.
Pending: Displays on ideas awaiting approval. Visible only to Moderators.
Private: Displays on ideas submitted privately by a member. Visible only to Moderators and the idea submitter.
Recycling Bin: Displays on ideas that a Moderator has moved to the Recycling Bin.
Selected: Displays on ideas from any stage that have been marked as Selected. Visible to all members with access to those ideas.
Translated: Displays on ideas that the Translation Moderator has translated. Visible to all members.
Unverified Translation: Displays on translated ideas that the Translation Moderator has not yet verified but that the Administrator has allowed to be visible. Visible to all members.
Off Topic: Displays when an idea is marked Off Topic.
Help Article for Custom Labels
Clickable Labels
Labels that an Administrator has allowed to be clickable can be selected the same way as tags, opening a list of every idea carrying that label. Clickable labels appear in the following locations:
1. Homepage
Members can select a label to view the list of all ideas with that label applied.
2. Moderator Dashboard
Moderators can select a label to view the list of all ideas with that label applied.
3. Idea Portfolio
Selecting a label from an idea's details filters the Idea Portfolio to show all ideas containing that label.
Comment System Labels
The following System Labels display on comments:
Anonymous: Displays when a comment is submitted anonymously.
Idea Submitter: Displays when a comment is submitted by the idea submitter. Visible to all members.
Moderator: Displays on comments submitted by a Moderator. Visible to all members.
Private Comment: Displays on a comment submitted privately. Visible only to Moderators, Administrators, and the comment submitter.
Reported: Displays on a comment that a community member has reported as abusive. Visible only to the Moderator.
Team Member: Displays on a comment submitted by a team member, co-submitter, or idea owner. Visible to all members.
Similar to System labels, administrators of the community can create custom labels as well.
Note: System labels cannot be deleted or disabled.
Frequently Asked Questions
Can System Labels be deleted or disabled?
No. Unlike Custom Labels, System Labels are generated automatically by the platform and cannot be deleted or disabled.
Who can see the Abuse label on an idea?
Only the Moderator of the community can see the Abuse label.
Can System Labels be used to filter ideas?
Yes, if an Administrator has made a label clickable. Selecting a clickable label on the Homepage, Moderator Dashboard, or Idea Portfolio filters the view to show only ideas carrying that label.
Are Custom Labels different from System Labels?
Yes. System Labels are generated automatically based on an idea's or comment's status, while Custom Labels are created manually by Administrators. See the Help Article for Custom Labels for details.
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