Path: Community Homepage >> Sidebar >> Community Kudos
| What are Kudos? |
|---|
| Kudos is a member recognition feature that allows members to award a Kudo 👏 to the author of a idea or a comment as a way of showing appreciation. |
Each member is granted one Kudo 👏 per day, which can be awarded to any idea or comment author. Kudos can be given individually as they are earned, or accumulated over multiple days and awarded together to the same or different authors.
Role Permissions
- All Roles (Community Administrator, Moderator & Member): Granted one Kudo 👏 per day to award to an idea or comment author; Kudos can be awarded individually or accumulated over several days and awarded together. Cannot award a Kudo to themselves or to a member with a hidden identity. See Exceptions below.
- Community Administrator: Can disable Kudos at the campaign level.
TABLE OF CONTENTS
Community Kudos
Awarding Kudos
Visibility
In-app Notifications
Kudos in Export
Disable Kudos
Exceptions
Frequently Asked Questions
Community Kudos
Community Kudos is the panel located on the side navigation bar that shows who has given a member a Kudo 👏. It also displays the number of Kudos received, given, and the balance available to award, shown in the Balance count.
If a member does not award any Kudos for several days, the unused Kudos accumulate and can be awarded all at once.
Awarding Kudos
Kudos are awarded by selecting the Kudos icon 👏 that appears beside a member's name on an idea or a comment. Hovering over the icon displays the list of members who were awarded that Kudo.
Note: Kudos cannot be awarded to a member with a hidden identity. See Exceptions below.
On Idea
The Kudos icon 👏 appears beside the idea author's name, allowing a Kudo to be awarded directly from the idea.
On Comments
The Kudos icon 👏 appears beside the comment author's name, allowing a Kudo to be awarded directly from the comment.
A member with more than one Kudo 👏 available can select the Kudos icon multiple times to award additional Kudos to the same author.
Kudos exist to promote engagement and recognition among members and are intended for members who contribute ideas and comments to the community. Members cannot award Kudos to themselves. See Exceptions below.
Visibility
Kudos received and given are visible in several places, covered in detail below.
Member Profile Page
Navigating to a member's Member Profile Page displays the number of Kudos received by that member.
Leaderboard
The Leaderboard displays the top 10 members ranked by Kudos received and Kudos given. The Leaderboard can be filtered by Metric — Kudos received or Kudos given — and further filtered by Campaigns, Groups, and time period to show top-ranking members within a specific timeframe.
In-app Notifications
Kudos received and given by a member appear under the Notifications tab of In-app Notifications.
Kudos in Export
The Kudos data can be found in the Community Leaderboard export. It shows the data for Kudos received and Kudos given.
Help article on Export Community Leaderboard
Disable Kudos
Community & Campaign Administrators have the ability to disable Kudos at the campaign level. When disabled, the Kudos icon 👏 is hidden for ideas and comments in that specific campaign, while continuing to appear for campaigns where Allow Kudos is enabled.
Kudos is disabled by navigating to Campaign Management >> Campaigns >> Edit Campaign >> Settings >> Miscellaneous.
When Kudos is disabled for a campaign, the Kudos icon 👏 no longer appears for ideas and comments associated with that campaign on the Community Homepage.
Exceptions
- Hidden Identity: Kudos cannot be awarded to a member with a hidden identity.
- Self-Awarding: A member cannot award a Kudo 👏 to their own idea or comment.
Frequently Asked Questions
Do unused Kudos carry over to the next day?
Yes. If a member does not award their daily Kudo 👏 for one or more days, the unused Kudos accumulate and remain available to award later, either individually or all at once.
Can more than one Kudo be given to the same author?
Yes. A member with more than one Kudo 👏 available can select the Kudos icon multiple times to award several Kudos to the same author.
Can a member award Kudos to themselves?
No. Kudos exist to promote recognition among members who contribute ideas and comments, so a member cannot award a Kudo 👏 to their own idea or comment.
Where can a member see the Kudos they have received?
Kudos received appear in the Community Kudos panel, on the member's Member Profile Page, on the Leaderboard, and under the Notifications tab of In-app Notifications.
Can Kudos data be exported?
Yes, Kudos data can be found in Export data for Community Leaderboard.
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