Released and Upcoming Releases
IdeaScale Whiteboard: Launch Announcement
We are thrilled to announce the upcoming launch of the first integration with IdeaScale Whiteboard in January 2024! IdeaScale Whiteboard empowers members to engage in real-time collaboration using both pre-made and custom templates. This real-time collaboration solution enhances communication for campaigns and streamlines problem-solving, ultimately boosting productivity. IdeaScale Whiteboard includes one free board per campaign, and can be upgraded to access unlimited boards. Below, we highlight key features of IdeaScale Whiteboard:
Shared Campaign Dashboards
Accessible to global admins, global moderators, and custom admins from the profile dropdown, IdeaScale Whiteboard showcases the campaign dashboard as the initial screen upon navigation. Each campaign possesses a unique dashboard, easily switchable via the campaign switcher. To return to IdeaScale, utilize the home button located in the campaign switcher or next to the profile button.
Real Time Collaboration
Each board supports collaborative usage by up to 10 members concurrently, allowing them to add elements and edit the board simultaneously. Board members can employ sticky notes, shapes, groups, drawings, and more to tailor a collaborative session that fulfills the team's requirements. Additional members gain view-only access to the board.
Internal Task Management
The campaign dashboard includes its own dedicated task manager. This feature empowers members to create and monitor tasks associated with the boards they collaborate on, shared with everyone granted access to the campaign dashboard. Explore the task manager to seamlessly transition between collaboration and implementation using IdeaScale.
IdeaScale Updates
Exciting New Email Designs
We are thrilled to introduce our newly redesigned email templates! Take a look at these screenshots to see the fresh and updated designs to be launched soon.
- Single Idea Email Templates: Emails featuring a single idea will now have a fresh and updated appearance, as depicted in the screenshot below. There are no other modifications made to the emails.
Updates to the Digest Emails: Our digest emails will now be more concise. We will limit the display to a maximum of five ideas in the email, accompanied by a button that allows users to access the complete list of ideas that are not included in the digest.
- New ideas digest
The View All Recent Ideas button will navigate the users to the Home Page >> Recent tab
NOTE: Going forward, the New Ideas digest will exclude any new comments.
- Community Task Digest
Discontinuation of "Popular" idea sort option soon
The Popular option is used to sort ideas based on SmartScore on the Home page and the Campaign Home page. However, since we have discontinued the use of "SmartScore," the Popular sort no longer functions correctly on these two pages.
Clients who have chosen Popular as the default sorting option for their communities will now have Recent as the default sorting order. However, they still have the option to change it to Trending or Recommend (if enabled) based on their preferences.
New communities will default to the "RECENT" sorting option.
Based on our analysis of the data, it is clear that users prefer the "Recent" sorting option for engaging with ideas. This option has consistently shown the highest rates of users exploring idea details and upvoting ideas. As a result, moving forward, new communities will have the "Recent" sorting order set as the default, providing a more engaging experience for users compared to the "Trending" sort order.