IP Based Access Restriction on different levels
Path: Workspace Homepage >> Apps Icon >> Manage Workspace >> Security >> Access Restrictions >> IP Based Access Restriction
Path: Community Topbar >> Apps Icon >> Community Settings >> Security >> Access Restrictions >> IP Based Access Restriction
IP based access restriction allows the administrator to control access to the workspace or community based on IP (Internet Protocol) address. Only those members who access from the defined IP addresses are allowed to view and participate in the workspace or community.
This feature can be set at
Workspace & Community Level
Campaign Level
Restriction At Workspace and Community Level
When IP address restrictions is set at the workspace or community level, users outside of the specified IP address range won't be able to access the workspace or the community.
The IP restrictions is inherited from the workspace for the community but the community admin can override and add IP address of their own.
- Inherited from Workspace: Indicates the setting is taken from the workspace and not customized at the community level.
- Overridden: Means the setting has been customized for the community, deviating from the workspace default.
- Reset: Allows reverting the setting back to the inherited workspace value, removing the community-specific customization.
While using the Proxy Server, provide the external IP address of the Proxy Server. Otherwise, simply enter the network address using the "*" wildcard. If there are more than one networks, specify them by separating using "," comma.
IP Based Access Restriction is applicable for both private and public community.
Restriction At Campaign Level
Path: Community Settings >> General Settings >> Campaigns >> Edit Campaign >> Basic Information >> Privacy & Access >> IP Based Access Restriction
Using the IP based access restriction at Campaign level, the Community Administrator may choose to restrict users with specified IP addresses to access the campaign . The campaign will not be visible to the users who do not match the specified criteria, thus restricting them the access to the campaign. Though they will still be able to see the rest of the campaigns and participate in it.
