IP Based Access Restriction

IP Based Access Restriction on different levels

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Path: Manage Workspace >> Security >> Access Restrictions >> IP Based Access Restriction

Path: Community Settings >> Security >> Access Restrictions >> IP Based Access Restriction
 
Path: Community Settings >> Campaigns >> Edit Campaign >> IP Based Access Restriction
 
IP based access restriction allows the administrator to control access to the workspace or  community based on IP (Internet Protocol) address. Only those members who access the community from the defined IP addresses are allowed to view and participate in the community. This section is a part of Advanced settings.

Toggle the switch to Advanced to access the setting.


This feature can be set at 3 levels.
Workspace Level
Community Level
Campaign Level


Restriction At Workspace and Community Level 

When you set up IP address restrictions at the workspace or community level, users outside of the specified IP address range won't be able to access the workspace or the community.

The IP restrictions is inherited from the workspace for the community but the community admin can override and add ip address of his own.

  • Inherited from Workspace: Indicates the setting is taken from the workspace and not customized at the community level.
  • Overridden: Means the setting has been customized for the community, deviating from the workspace default.
  • Reset: Allows reverting the setting back to the inherited workspace value, removing the community-specific customization.



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If you are using Proxy Server, then provide the external IP address of the Proxy Server. Otherwise, simply enter the network address using the "*" wildcard. If you have more than one network, you can specify them by separating using "," comma.

IP Based Access Restriction is applicable for both private and public community.


Restriction At Campaign Level

Path: Community Settings >> General Settings >> Campaigns >> Edit Campaign >> Basic Information >> Privacy & Access >> IP Based Access Restriction
 
Using the IP based access restriction at Campaign level, the Administrator may choose to restrict users with specified IP addresses to access the campaign . The campaign will not be visible to the users who do not match the specified criteria, thus restricting them the access to the campaign. Though they will still be able to see the rest of the campaigns and participate in it.

 

Last Updated: September 6, 2024