Email Notifications Received By Administrators

Notifications Administrators can receive

Administrators can automate email notifications for various approvals and other activities done within the community. 

IdeaScale has 5 types of Administrators:

  1. Workspace Administrators
  2. Community Administrators

  3. Campaign Group Administrators

  4. Campaign Administrators

  5. Custom Admin



Here is the list of email notifications received by all Administrators:

1. Receive e-mail notification on account updated as Administrator: Member will receive the email notification for account updated to Workspace/ Community/ Campaign/ Campaign group/ Custom Administrator.


2. Receive Email Notification for New Workspace Member Signup:
The Workspace administrators will receive an email notification when a new user registers to the workspace or is uploaded to the community by the Community administrator.


3. Receive Email Notification for New Workspace Member Approval:
The Workspace administrators will receive an email notification when a new member approval is required at the workspace level.


4.
Receive Email Notification for New Community Member: The Community administrator will receive an email notification when a new user joins the community.


5. Receive Email Notification for New Community Member Approval:
The community administrators will receive an email notification when a new member's approval is required at the community level.


6. Receive Email Notification for Private Comments:
The Community Administrators and moderators will get an email notification for private comments.


7. Receive Email Notification for Community Task:  Community Administrators will receive pending Community Task email notifications. There are 4 types of community task digest frequency:
a) Daily-Digest
b) Weekly Digest
c) Monthly Digest
d) Disabled



8. Receive Digest Email Notification (Weekly/ Daily):
The Community Administrator will receive digest email notifications on a weekly/ daily basis. 


9. Receive Email Notification for Trending Ideas: Administrators will receive email notifications for trending ideas. There are 3 types of notifications:
a) Trending ideas in Real-Time.
b) Trending ideas in Weekly Digest.
c) Trending ideas in Monthly Digest.


10. Receive Email Notification for Innovation Assistant Tip:
Community Administrator will receive email notifications for innovation assistant tip.

Note: Community administrators will receive an innovation assistant tip email when a community is not visited by anyone for a long time or has no activity for a long time (like more than one month). After a certain time, if anyone visits the community, some innovation assistant tip email is sent to community administrators.


11. Receive Email Notification for Member Self Removal: Workspace Administrator will receive email notifications when a member leaves the workspace, removing themselves from the Workspace.


If the Workspace Administrator is also the Workspace Owner, the following email notification will be received by them:

a) Broadcast Email Status
b) Member Bulk Import
c) Bulk Hide Identity
d) Member Status Bulk Import for Upload/ Update
e) Idea Import
f) Batch Process Email
g) Batch Translation Email
h) Export Batch Process Email
i) All export data emails

Last Updated: November 12, 2024