Email Notifications Received By Administrators

Notifications Administrators can receive

Administrators can automate email notifications for various approvals and other activities done within the community. 

IdeaScale has 5 types of Administrators:

1. Workspace Administrators

2. Community Administrators

3. Campaign Group Administrators

4. Campaign Administrators

5. Custom Admin

Here is the list of email notifications received:

1. Receive e-mail notification on account updated as Administrator: Member will receive the email notification for account updated to Workspace/ Community/ Campaign/ Campaign group/ Custom Administrator.

2. Receive Email Notification for New Workspace Member Signup: The Workspace administrators will receive an email notification when a new user registers to the workspace or is uploaded to the community by the Community administrator.

3. Receive Email Notification for New Workspace Member Approval: The Workspace administrators will receive an email notification when a new member approval is required at the workspace level.

5. Receive Email Notification for Lower Seat Count: Both the Workspace and Community Administrators will receive email notifications if the seat count goes below the threshold specified in the Workspace Default Notification Preference >> Seat Count Lower Threshold. Note: The email is sent out at 1am (1am UTC for US and Europe server, and at 1am AEST for Australia) after the threshold is reached.

6. Receive Email Notification for Upcoming Community Expiry: Workspace administrators and the Billing contact will receive notifications regarding the impending expiration of the Community in advance. The specific number of days for this notice can be configured in the Workspace Default Notification Preference >> Upcoming Community Expiry Notification (Days). Note:  the email notification is dispatched at 1 AM (1am UTC for US and Europe server, and at 1am AEST for Australia), following the specified number of advance notice days prior to the community's expiration.

7.Receive Email Notification for New Community Member: The Community administrator will receive an email notification when a new user joins the community.

8. Receive Email Notification for New Community Member Approval: The community administrators will receive an email notification when a new member's approval is required at the community level.

9. Receive Email Notification for Private Comments: The Community Administrators and moderators will get an email notification for private comments.


10. Receive Email Notification for Community Task:  Community Administrators will receive pending Community Task email notifications. There are 4 types of community task digest frequency:
a) Daily-Digest
b) Weekly Digest
c) Monthly Digest
d) Disabled



11. Receive Digest Email Notification (Weekly/ Daily): The Community Administrator will receive digest email notifications on a weekly/ daily basis. 


12. Receive Email Notification for Trending Ideas/ Top ideas: Community Administrators will receive email notifications for trending ideas. There are 3 types of notifications:
a) Trending ideas in Real-Time.
b) Trending ideas in Weekly Digest.
c) Trending ideas in Monthly Digest.



13. Receive Email Notification for Innovation Assistant Tip: Community Administrator will receive email notifications for innovation assistant tip.

14. Receive Email Notification for Member Self Removal: Workspace Administrator will receive email notifications when a member leaves the workspace, removing themselves from the Workspace.

15. Receive Email Notification when Members are locked: Workspace and community administrators will receive an email daily with details of members that are locked due to inactivity or wrong password. 

16. Free Account Deletion Email: The Workspace owner having a free subscription will receive 2 emails before their account is deleted. 1st email is sent to the free account after 90 days of inactivity, while the 2nd email is sent when the free account is being deleted (or very soon before) 

If the Workspace Administrator is also the Workspace Owner, the following email notification will be received by them:

a) Broadcast Email Status
b) Member Bulk Import
c) Bulk Hide Identity
d) Member Status Bulk Import for Upload/ Update
e) Idea Import
f) All Batch Process Email
g) All Batch Translation Email
h) All Export Batch Process Email
i) All export data emails