Email Notifications Received By Moderators

Moderators of a community can receive email notifications for various approvals and other activities that occur within the community. 

IdeaScale has 5 types of Moderators:

  1. Global Moderator

  2. Campaign Moderator

  3. Group Moderator

  4. Custom Field Moderator

  5. Translation Moderator

Click here to learn more about the different types of Moderators


Here are the email notifications received by all Moderators:

1.Receive Email Notifications on Account updated as Moderator: Moderators (Global/ Campaign/ Custom Filed/ Group) will receive the email notifications for Account updated to Moderator.


2. Receive Email Notifications for Approve New Members:
Global moderator will receive email notifications for new member account approval.


3. Receive Email Notifications for Approve New Ideas:
Global moderator and Campaign Moderator will receive email notifications for new idea approval.

Note: Only the Campaign moderator will get a notification for new idea approval only if the 'campaign level new idea approval' is enabled.


4. Receive Email Notifications for Approve New Comment:
Global moderator and Campaign Moderator will receive email notifications for new comment approval.


5. Receive Email Notification for Private Comment:
Global moderator will get an email notification for private comments.


6. Receive Email Notification for Flagged Idea (Report Abuse or Duplicate):
Global moderator will receive a flagged idea email to report abuse or report duplicate ideas.

Note: Campaign Moderator will also receive flagged idea email notifications if the respective campaign idea is reported as Abuse or Duplicate. 

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7. Receive Email Notification for Broadcast Emails:
Moderators will receive broadcast email notifications, which the Administrator broadcast.


8.  Receive New Ideas Email Notification:
Moderators will receive email notifications for new ideas. There are 3 types of notifications:
a) New ideas in Real-Time.
b) New ideas in Daily Digest.
c) New ideas in Weekly Digest.

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9. Receive Digest Email Notification (Weekly/ Daily):
Moderators will receive digest email notifications on a weekly/ daily basis. 

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10. Receive Email Notification for Trending Ideas:
Moderators will receive email notifications for Trending ideas. There are 3 types of notifications:
a) Trending ideas in Daily Digest.
b) Trending ideas in Weekly Digest.
c) Trending ideas in Monthly Digest.

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11. Receive Email Notification for Community Task:  
Moderators will receive pending Community Task email notifications. There are 3 types of community task digest frequency:
a) Stage notification Daily Digest.
b) Stage notification Weekly Digest.
c) Stage notification Monthly Digest.

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12. Moderator's Weekly/Monthly Digest: Moderators will receive weekly/monthly digest email notifications about Campaign Performance, Idea Approval, Comment Approval, New comment since last visit. 
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