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Community User Role

Brief about various roles of members in the community and their permissions

Using IdeaScale you can assign different roles to users based on the level of access you wish them to have and the activities you want them to perform.

Below is a list of the various roles and permission sets associated with them.

Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Sponsors

Idea Owner

Idea Co-Submitter

Community Member

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Community Owner and Administrator (If also a Global Moderator)

A Community Owner & Administrator who is also a Global Moderator have the following permissions:

  • Can create new communities

  • Has supreme authority and control of all global system settings

  • Can add or ban any member

  • Can assign Additional Administrator and Moderators to a community

  • Can email idea author

  • Can submit private comments

  • Can pin comments

  • Can generate all reports from Reporting & Analysis section

  • Can remove administrators from the Leaderboard

  • Can submit an idea on behalf of other members

  • Can add idea co-submitter

A Community Owner & Administrator who is not a Global Moderator has the following restrictions:

  • Can not have moderation rights, including Incoming Moderation and Idea Portfolio

  • Can not email idea author

Note: There can only be one Community owner per community. Community owners can unassign themselves from the Global Moderator role.


Assigned Administrator

Assigned Administrators have the following permissions:

  • Can control all global system settings

  • Can add or ban any member

  • Can assign an Additional Administrator and Global Moderator to a community

  • Can generate all reports from Reporting & Analysis section
  • Can pin comments

  • Can privately comment

  • Can remove themselves from the leaderboard

  • Can submit an idea on behalf of other members

  • Can add idea co-submitter

Assigned Administrators have the following restrictions:

  • Can not create new communities

  • Can not moderate the ideas and community

  • Can not migrate community data

  • Can not email idea author

  • Can not unassign own self from an admin role


Campaign Administrator

Campaign Administrators have the following permissions:

  • Can edit, access, and manage the campaign settings they are assigned as a campaign administrator

  • Can see the private ideas of the campaign they are assigned to

Campaign Administrators have the following restrictions:

  • Can not launch the campaign

  • Can not email idea author


Campaign Group Administrator

Campaign Group Administrators have the following permissions:

  • Can edit, access, and manage all the campaigns within their assigned campaign group

  • Can access Reporting and Analysis (Engage, Outcomes, Campaign Report, Export Data)

  • Can export reports for Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes, Idea Tags

  • Can see private ideas within their assigned campaign group

Campaign Group Administrators have the following restrictions:

  • Can not launch the campaign

  • Can not email idea author


Custom Admin

Custom Admins have the following permissions:

  • Can add idea co-submitter

  • Can access assigned specific features 

  • Can launch the campaign if given access in campaign settings

  • Can submit ideas on behalf of members (if "custom admins may submit ideas on behalf of users" switch is enabled)

  • Can unassign campaign sponsor from campaign settings (when permitted)

Custom Admins have the following restrictions:

  • Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor

  • Can not migrate data

  • Can not erase community data

  • Does not have access to Incoming Moderation and Idea Portfolio

  • Can not access GDPR settings


Global Moderator

Global Moderators have the following permissions:

  • Have moderation rights (can access Incoming Moderation and Idea Portfolio)

  • Can approve member/idea/ comment

  • Can edit all ideas

  • Can link/merge all ideas

  • Can move all ideas into different campaigns

  • Can moderate all ideas

  • Can assign idea owner

  • Can email idea author

  • Can privately comment

  • Can pin comments

  • Can add idea co-submitter
  • Can generate reports from Reporting and Analysis

Global Moderators have the following restrictions:

  • Can not access the community global settings

  • Can not access 'Export Data' and 'Data Export Log'


Campaign Moderator

Campaign Moderators have the following permissions in the campaign(s) they are assigned as Moderator:

  • Can moderate the ideas/ comments

  • Can edit the ideas of the campaign(s)

  • Can pin comments

  • Can assign idea owner

  • Can add idea co-submitter

  • Can access Reporting and Analysis (Engage and Outcome settings only)

Campaign Group Administrators have the following restrictions:

  • Can not submit an idea on behalf of other members


Group Moderator

Group Moderators have the following permissions in the group(s) they are assigned as Moderator:

  • Can approve new ideas submitted by only those members who belong to the group(s)

  • Can edit the ideas submitted by the group members

  • Can add idea co-submitter

  • Can assign idea owner

  • Can email idea author

  • Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

  • Can not see the private ideas submitted by group members


Custom Field Moderator

Custom Field Moderators have the following permissions:

  • Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom fields)

  • Can access Incoming Moderation and Idea Portfolio

  • Can see private idea if the specific custom field question is answered in the idea

  • Can assign idea owner

  • Can add idea co-submitter

  • Can email idea author

  • Can privately comment

  • Can pin the comment


Translation Moderator

Translation Moderators have the following permissions:

  • Can review and verify machine-translated ideas and comments

  • Can provide translations for admin-generated content such as custom field questions, community, campaign titles, and descriptions

  • Can verify the language and input the translation 

Translation Moderators have the following restrictions:

  • Can not access any ideas, members, and comments for moderation


Campaign Sponsor

Campaign Sponsors have the following permissions:

Campaign sponsors are the owners of the campaign, they do not have any other rights to edit, access, and control campaign settings


Idea Owner

Idea Owners have the following permissions:

  • Can change the stage of the ideas they are assigned as idea owner

  • Can edit owned ideas

  • Can pin owned ideas to the landing page


Idea Co-Submitter

Idea Co-Submitter has the following permissions:

  • Can edit ideas which they have co-submitted (only when an idea is in ideate stage)

  • Can email Idea Author

  • Can edit ideas in drafts

Idea Co-Submitter has the following restrictions:

  • Can not edit the ideas except in ideate stage

  • Cannot change the stage of an idea


Community Member

A community member may engage in the community by voting, commenting, submitting ideas, or performing stage-related actions.