Path: Settings Dropdown >> Member Management
In the Member Management dashboard, the administrator can invite members to the community, change their status, resend verification emails and search for them.
Add Members
To add members to the community, the administrator can use the Quick Add tab. Add the email addresses of the people to be invited into the text field, one per line.
A verification email will then be sent out to all the invited people who were not part of IdeaScale before, with a link within to enter the community.
Clicking on the link directs members to the community page, where they are prompted to enter the verification code and then asked to create a password. Next the user is directed to community logout page automatically and the user will have to login with the password created.
Once logged in the user will be required to updated the fields like First name & Last name and member profile questions.
Users who are already members of any other IdeaScale communities will receive an invitation email instead of the verification email. They can login using their login credentials created earlier for the other community.
Password Reset
An administrator can send a password reset email from the Member Management dashboard by clicking on the email address of the user, then from the Action tab select Send Password Reset. The admin will be asked to confirm the process and upon confirmation will see a success message on the top.
Once this is done the member will receive an email for password reset with a link using which member can enter the community and a new password can be set.
Resend Verification Email
If for some reason a member didn't receive the verification email or the verification email didn't work, the administrator may send the verification email again from Member Management by clicking on the email address of the user and then from the Action tab, select Email Verification Code. The admin will be asked to confirm the process and upon confirmation will see a success message on the top.
Once this is done the member will receive a Verification Email and a link stating Verify my email. Using this link users can verify their email with the verification code.