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Community Administrator Role

Accesses and Settings for the Admin Role

Path: Workspace Homepage >> Navigation Panel >> Members >> Community

What are Community Administrator Roles?
Community Administrator Roles are the set of administrative positions that manage and configure a community, including the Community Administrator, Campaign Administrator, Campaign Group Administrator, and Custom Administrator.

Community Administrators are members of a community who can edit and manage that community, and each community owner can assign Community Administrators for their community. In general, these roles manage the back end and technical configuration of a community, spanning four distinct administrator types.

  • Community Administrator: Has access to full community settings, including all campaigns.
  • Campaign Administrator: Has access to configure and manage a specific campaign on the backend, not full community settings.
  • Campaign Group Administrator: Has access to configure and manage a specific campaign group on the backend, not full community settings.
  • Custom Administrator: Has access to configure and manage only the settings selected for that role, not full community settings.

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Community Administrator

The Community Administrator has full access to all community-level settings and configuration options, including the ability to create, edit, and manage every campaign within the community, adjust permissions, modify workflows, and oversee overall community governance.

Members must be registered and verified before they can be assigned as Community Administrators.

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Assign / Unassign Community Administrators:

Community Administrators are assigned or unassigned from Community Member Management. Search for the member by name or email address, select the checkbox next to the member's name, open the Actions tab, and select Add as Administrator. To unassign a Community Administrator, follow the same steps and select Remove as Administrator.

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Note: Workspace Administrators with community membership are automatically assigned as Community Administrators.


Campaign Administrator

Campaign Administrators are assigned to specific campaigns and can access, edit, and manage only the campaigns to which they are assigned.

Campaign admin assign

Assign / Unassign Campaign Administrators:

Campaign Administrators are assigned or unassigned from Member Management. Search for the member by name or email address, select the checkbox next to the member's name, open the Actions tab, select Add as Administrator, and select Campaign from the dropdown. To unassign a Campaign Administrator, follow the same steps and select Remove as Administrator.


Campaign Group Administrator

Campaign Group Administrators are the designated administrators for a campaign group. This role can access every campaign within that group and has permission to edit and manage all associated campaigns.

campaign group admin assign

Assign / Unassign Campaign Group Administrators:

Campaign Group Administrators are assigned or unassigned from Member Management. Search for the member by name or email address, select the checkbox next to the member's name, open the Actions tab, select Add as Administrator, and select Campaign Group from the dropdown. To unassign a Campaign Group Administrator, follow the same steps and select Remove as Administrator.


Custom Administrator

The Community Administrator can configure each Custom Administrator by enabling access only to selected features via individual switches, making it possible to create Custom Administrator roles with a unique title and precisely defined permissions.

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Assign / Unassign Custom Administrators:

Custom Administrators are assigned or unassigned from Member Management. Search for the member by name or email address, select the checkbox next to the member's name, open the Actions tab, select Add as Administrator, select Custom, and select the checkbox for the relevant custom roles. To unassign a Custom Administrator, follow the same steps and select Remove as Administrator.


Frequently Asked Questions

What is the difference between a Community Administrator and the other administrator roles?

A Community Administrator has access to full community settings, including every campaign in the community. Campaign Administrators, Campaign Group Administrators, and Custom Administrators each have narrower access, limited to a specific campaign, a specific campaign group, or a defined set of features, respectively.

How are Custom Administrator permissions defined?

Custom Administrator permissions are defined by the Community Administrator, who enables access only to selected features via individual switches, allowing for custom-titled roles with precisely defined permissions.

Who can assign or unassign administrators?

Administrators of any type are assigned or unassigned from Member Management by selecting the applicable member, opening the Actions tab, and choosing Add as Administrator or Remove as Administrator with the applicable role type selected.

What must be true of a member before being assigned as a Community Administrator?

The member must be registered and verified before being assigned as a Community Administrator.



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Last Updated: September 13, 2026