Bulk hiding user's identity
Path: Member Management >> Import tab >> Hide Identity
The bulk hiding identity feature will be displayed in the Import Tab only if you enable the setting Hide my Identity from Community Settings >> Customization >> Customize Site Behavior >> User Profile Screen. The administrator gets the ability to conceal the identities of numerous current members of the community by using the bulk import method.
![](https://help.ideascale.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio35990977316470ba62d8d9525b0603a60Screen+Recording+2021-07-07+at+04.17.29+PM.gif)
In case there is malicious content, virus, or malware during the upload it will show an error and the upload will fail.
![](https://help.ideascale.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1621511867a0e9fb052146842a73d5978maliciouscontent.png)
When the administrator hides the identity of a community member they will appear as 'Community Member' (screenshot below) instead of showing their name. Their profile image will be hidden as well.
![](https://help.ideascale.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio2405125119214d66e5b57604cc00f726eScreenshot+2020-08-28+at+10.22.38+AM.png)
Upload an excel sheet with one column which contains all the emails of the members' identities you wish to hide.
![](https://help.ideascale.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio151877928a9c7b17b36a4a1d9c4ed6522image.png)
Excel File Format
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The file should be in Excel format which can be .xls or .xlsx format.
Last Updated: September 5, 2023