Authentication Audit Log Export

Path and details about audit log

Path: Profile Dropdown >> Reports & Analysis >> Export data >> Export Audit Log
The Export Audit Log provides records of various activities that took place in your community. The export will include a timestamp, user name, type of event, etc. There are currently two types that you can export. 

  1. Member Authentication

  2. Application Events

Audit Type: Member Authentication

Community administrator can use this report to check whether members were able to login successfully, how members access the community, how many times a member has logged it, etc. 


Date Filter: Download data for a specific time period by entering the start date and end date
The following fields are included in the Excel or CSV file:

  1. Date/Time: Date and time of member login.

  2. IP: Network IP address of the user.

  3. Type:  a.Authentication success- Logged in successfully
    b.Authentication failure- Failed to log in due to incorrect email or password.
    c.Authentication success but declined- Failed to log in due to banned from community participation.

  4. Mechanism: a.Email.token- authenticated using temporary verification or password reset link
    b.Email.password- authenticated using IdeaScale credentials
    c.Social login- authenticated using social network credentials.

  5. Source Name: This field will show the user's profile name if the user is granted access or else Anonymous due to incorrect email/password combination

  6. Source Email: Email address of the member who is registered with the community.

  7. Via Identity Type: Email or Social Login.

  8. Via Identity: Email address of the user if the above field is Email or link to the profile page of the social website if the above field is a social login.

  9. Target Name: This field will show the user's profile name if the target email is registered with the community or else the field will be blank due to an invalid email address.

  10. Target Email: Email address of a user at the time of log in.


Note: Source name/email is the same as the target name/email if authenticated successfully.

Audit Type: Application Events

This report will display all the reports that have been exported in the community by any of the administrators.

  1. Date/time: Date and time when the event occurred

  2. Community: The name of the community.

  3. User: User name or profile name.

  4. Audit Type:  The specific feature that was changed such as Campaign Updated or Member Bulk Upload. 

  5. Audited Item Id: The ID associated with the Audit Type

  6. Audited Item Name:  The name of the item that had an action taken on it. For example, if a Campaign was updated this row would show the name of the campaign that was changed.

  7. Audited Item Parameters: The parameters selected or enabled before exporting the data. For eg: If groups were not enabled in the Export Member Data it will show as excel|false|false|America/Los_Angeles.


Here is a list of events that is captured in the audit logs:

  • Campaign create, update and delete

  • Idea custom field
    Create/Update/Delete Idea Field
    Sort Idea Field (Misc Settings)
    Merge Idea Field

  • Customize Site Behavior settings

  • Community General Settings

  • Look and Feel settings

  • Tag settings

  • Tab Settings

  • Checklist settings

  • Social Share settings

  • Access Restriction Settings

  • Moderation Settings

  • Widget

  • Audit logging report

  • Member custom field
    Create/Update/Delete Member Field
    Sort Member Field

  • Exports from Admin Panel

  • Exports from Moderation Panel

  • Exports from Member Management (if any)

  • Exports Dashboard Reporting

  • Export Community (Ditto Copy)

  • Import Community (Ditto Copy)

  • Import Idea

  • Import Comment

  • Import Vote

  • Invite Member (Member Management)

  • Import Member (Member Management)

  • Import Member Status (Member Management)

  • Import Member Username (Member Management)

  • Import Member Hide Identity (Member Management)

  • Import Member Role Assigned (Member Management)

  • Export data reports

Note: The active admin in the community can also get the information using API endpoint /v1/audit-logs.