Path: Community Settings >> Community Configuration >> Tags >> Predefined ModeratorTags
Path: Campaign Management >> Campaigns >> Action (3 dots) dropdown >> Tags >> Predefined ModeratorTags
Moderator Tags are primarily used to support private, internal communication about ideas between Moderators and Reviewers. Community administrators can create a predefined list of moderator tags for these users to apply, ensuring consistent internal categorization and review notes.
These tags are restricted to Moderators and authorized member groups; they are not visible to general community members. Administrators can either create moderator tag tmanually or import them in bulk.
TABLE OF CONTENTS
Settings
The Predefined Moderator Tags tab on the community & campaign level shows all the pre-populated user tags that community administrators have created for moderators and authorized group to assign to ideas.
It can be enabled or disabled from Settings at the Community level & Campaign level individually.
A. Community Level Settings
To configure predefined moderator tags at the community level, navigate to Community Settings >> Community Configuration >> Tags, then click the Settings button. This opens a modal with the Moderator Tag Permissions section.
Within this section, there are 2 options
1. Allow moderators to select from Predefined Moderator Tags: This makes predefined moderator tags available to moderators and eligible users when tagging ideas and updates the Predefined Moderator Tags tab label from Disabled to Enabled.
B. Allow Selected Groups to use Moderator Tags: This setting allows designated member groups to apply moderator tags to ideas, giving them controlled rights to add internal review and communication tags within the community.
B. Campaign Level Settings
Campaign-level predefined moderator tags can be configured in two places:
1. Campaign Management >> Campaigns >> Action (three dots) dropdown >> Edit >> Settings >> Idea Tags >> Predefined Moderator Tags
2. Campaign Management >> Campaigns >> Action (three dots) dropdown >> Tags >> Predefined Moderator Tags
From either location, click the Settings button to open the Moderator Tag Permissions modal.
In this modal, administrators can choose how moderators and authorized groups apply predefined moderator tags by selecting one of the following options:
1. Community and Campaign-Level Predefined Tags: Moderators and authorized groups can use moderator tags from both the community-level predefined tag list and this campaign’s predefined tag list. This is useful when you want consistent tagging across the entire community while still allowing campaign-specific tags.
2. Only Campaign-Level Predefined Tags: Moderators and authorized groups can use only the moderator tags defined for this specific campaign. This is helpful when a campaign requires a focused, specialized tagging scheme that should not be mixed with broader community tags.
Note: Predefined User Tags option will be available only after Idea Tagging is enabled for the Campaign.
Creation of Tags
Administrators can create Predefined Moderator Tags at both the community level and the campaign level, allowing them to design tag sets that support organization-wide consistency as well as campaign-specific needs.
Note : Campaign-specific predefined moderator tags are not unique to the campaign. Similar tags may be created by other campaigns.
Import Tags
To streamline setup and avoid creating each tag manually, administrators can import predefined moderator tags in bulk using an Excel file. This bulk import is available for both Community Predefined Moderator Tags and Campaign Predefined Moderator Tags.
Tag Visibility
Predefined Moderator Tags are presented to moderators and authorized groups as a dropdown menu when selecting tags on the Idea Details page, within Idea Management, and on the Moderator Dashboard. From this dropdown, moderators can choose one or multiple tags from the predefined list to accurately categorize each idea.
Idea Details Page
Idea Management & Moderator Dashboard