Import Tags
Detailed article on Importing tags into Community & Campaign
Path: Community Settings >> Community Configuration >> Tags >> Import Tags
Path: Campaign Management >> Campaigns >> Action (3 Dots) Dropdown >> Tags >> Import Tags
IdeaScale supports bulk importing of Predefined Tags and Moderator Tags at both the Community and Campaign levels using an Excel file. To ensure a successful import, the Excel sheet must be formatted such that all tags are listed in the first column, with each row containing only one tag.
Tags may consist of a single word or multiple words. When entering multi-word tags, it is important to note that only hyphen-separated values are recognised as a single tag (e.g., Co-operation, Bio-degradable). If words are separated by spaces, each word will be treated as an individual tag — Save The Earth would result in three separate tags being created. Underscore-separated values are not supported and will not be imported — Save_The_Earth will not generate any tag upon upload.

Import Tags - Predefined User Tags
To import predefined user tags at the Community or Campaign level, the administrator must configure the following options in the corresponding section.
Tag Type: Select the Predefined User Tags from the drop-down menu.

Campaign: Select specific campaign or No campaign option from the dropdown to import the predefined user tags . Note: This option is available only for the Community Tags level.

Browser Excel File: Drag and drop the Excel file or browse it on your computer to upload it.
Replace all tags with imported list: Enabling this option will replace all the existing User tags for the Community Tags or Campaign Tags, depending on the section.
Keep existing tags and import new ones: Enabling this option will add the new Predefined user tags to the existing list of User tags. Duplicate tags, if any, will be merged.
Excel File Format:

Import Tags - Predefined Moderator Tags
To import predefined moderator tags at the Community or Campaign level, the administrator must configure the following options in the corresponding section.
Tag Type: Select the Predefined Moderator Tags from the drop-down menu.

Campaign: Select specific campaign or No campaign option from the dropdown to import the predefined moderator tags. Note: This option is available only for the Community Tags level.

Browser Excel File: Drag and drop the Excel file or browse it on your computer to upload it.
Replace all tags with imported list: Enabling this option will replace all the existing moderator tags for the Community Tags or Campaign Tags, depending on the section.
Keep existing tags and import new ones: Enabling this option will add the new Predefined moderator tags to the existing list of moderator tags. Duplicate tags, if any, will be merged.
Excel File Format:

Apply to Ideas: Admin can apply the moderator tags that are being uploaded to the ideas right away by adding a second sheet in the Excel file with 3 columns - Idea URL, Comma-separated tags and Moderator email. Note: this setting is visible only when Predefined Moderator Tags are being imported.

Last Updated: April 28, 2026