--- title: YouTrack Integration description: YouTrack Integration --- [Skip to content](https://help.ideascale.com/youtrack-integration-new-community-settings#main-content) English Show submenu for translations [![IdeaScale](https://help.ideascale.com/hs-fs/hubfs/ideascale-logo.png?width=223&height=31&name=ideascale-logo.png)](https://help.ideascale.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to ideascale.com](https://ideascale.com/) [Go to ideascale.com](https://ideascale.com/) Hi!👋 How can we help you today? - There are no suggestions because the search field is empty. 1. [IdeaScale Support Center](https://help.ideascale.com/?hsLang=en) 2. [Community Settings - Integrations](https://help.ideascale.com/community-settings-integrations?hsLang=en) 3. [App Directory](https://help.ideascale.com/community-settings-integrations?hsLang=en#app-directory) # YouTrack Integration ## Steps To Connect YouTrack With IdeaScale ***Path: Workspace Homepage >> Navigation Panel >> Settings >> Community >> Integrations >> All Apps >> YouTrack*** | What is the YouTrack Integration? | | --- | | The YouTrack Integration connects an IdeaScale Campaign to a YouTrack Project so that ideas reaching the Selected stage are automatically created as work items in YouTrack for continued tracking through implementation. | YouTrack is a project management and issue-tracking tool used by engineering and product teams to plan and track work. Setting up the integration requires configuration on both platforms: a Project and a Permanent Token must be created in YouTrack before the integration can be connected and Campaigns mapped to Projects from within IdeaScale. --- ### Role Permissions 1. Community Administrator: Connects the YouTrack Integration from the All Apps directory, enters the instance URL and Permanent Token, configures Campaign-to-Project mappings, and can remove the configuration or an individual mapping. 2. Campaign Moderator or Campaign Administrator: Moves an idea to the Selected stage, which triggers the automatic push of that idea to its mapped YouTrack Project. ![Screenshot 2026-01-22 at 8.06.34 AM](https://help.ideascale.com/hs-fs/hubfs/Screenshot%202026-01-22%20at%208.06.34%20AM.png?width=670&height=456&name=Screenshot%202026-01-22%20at%208.06.34%20AM.png) **TABLE OF CONTENTS** [1. Create a Project in YouTrack](https://help.ideascale.com/youtrack-integration-new-community-settings#CreateProjectYouTrack) [2. Generate a Permanent Token in YouTrack](https://help.ideascale.com/youtrack-integration-new-community-settings#GeneratePermanentTokenYouTrack) [3. Connecting YouTrack to IdeaScale](https://help.ideascale.com/youtrack-integration-new-community-settings#ConnectingYouTrackIdeaScale) [4. Map Campaigns to Projects](https://help.ideascale.com/youtrack-integration-new-community-settings#MapCampaignsProjects) [5. Automatic Idea Sync to YouTrack](https://help.ideascale.com/youtrack-integration-new-community-settings#AutomaticIdeaSyncYouTrack) [6. Frequently Asked Questions](https://help.ideascale.com/youtrack-integration-new-community-settings#FrequentlyAskedQuestions) --- ### Createa Project in YouTrack An active Project must exist in YouTrack before the integration can be configured, since this is the destination where synced work items are generated. ![Screen-Recording-2026-07-15-at-1 (2)](https://help.ideascale.com/hs-fs/hubfs/Screen-Recording-2026-07-15-at-1%20(2).gif?width=670&height=327&name=Screen-Recording-2026-07-15-at-1%20(2).gif) 1. Log into the YouTrack instance. 2. Select Projects from the left-hand sidebar, then select Create Project. 3. Choose a template that fits the team's workflow (e.g., Project Management or Scrum). 4. Fill in the required fields: 5. Select Create project. 6. Follow the on-screen prompts to add team members, assign their roles (e.g., Project Admin), and configure time tracking if needed. The completed Project becomes available for selection later, when Campaigns are mapped to it under Map Campaigns to Projects. --- ### Generate a Permanent Token in YouTrack A Permanent Token authorizes IdeaScale to connect to the YouTrack instance on behalf of the account that generates it, and is required before the integration can be connected in IdeaScale. ![Screen-Recording-2026-07-15-at-1 (3)](https://help.ideascale.com/hs-fs/hubfs/Screen-Recording-2026-07-15-at-1%20(3).gif?width=670&height=327&name=Screen-Recording-2026-07-15-at-1%20(3).gif) 1. From the YouTrack instance, open the account menu and select Account Security. 2. Under the Tokens section, locate Permanent Tokens and select New token. 3. In the New Permanent Token window, enter a Name for the token and select the Scope, which lists the services the token is permitted to access. 4. Select Create. 5. Copy the generated token immediately. Note: The token cannot be viewed again once the window is closed, so it must be copied and stored securely at the time it is generated. --- ### Connecting YouTrack to IdeaScale With a Project and a Permanent Token ready in YouTrack, the integration can be connected from IdeaScale's Community Settings. ### ![Screenshot 2026-07-09 at 8.22.49 AM](https://help.ideascale.com/hs-fs/hubfs/Screenshot%202026-07-09%20at%208.22.49%20AM.png?width=670&height=379&name=Screenshot%202026-07-09%20at%208.22.49%20AM.png) 1. Open the Community Settings and navigate to Settings >> Community >> Integrations >> All Apps. 2. Locate the YouTrack integration panel and select Manage. 3. In the settings window, enter the following: 4. Select Save Changes. Note: A green "Saved successfully" notification confirms the connection was completed. --- ### Map Campaigns to Projects Once YouTrack is connected, ideas are pushed to YouTrack on a per-Campaign basis, with each mapping pairing one Campaign with one Project in the connected YouTrack instance. 1. Under Configuration, select a Campaign from the Campaign dropdown. 2. Select a Project from the Project dropdown, populated from the connected YouTrack instance. 3. Select Save. ![Screen-Recording-2026-07-15-at-1 (1)](https://help.ideascale.com/hs-fs/hubfs/Screen-Recording-2026-07-15-at-1%20(1).gif?width=670&height=327&name=Screen-Recording-2026-07-15-at-1%20(1).gif) The new mapping appears in a table below Configuration, listing the Campaign, the Project, and an Actions column containing a Remove link. Additional Campaigns can be mapped to additional Projects by repeating these steps, with each mapping listed as its own row. --- ### Automatic Idea Sync to YouTrack Once a Campaign is mapped to a Project, ideas within that Campaign are pushed to YouTrack automatically when they reach the Selected stage. ![youtrack-](https://help.ideascale.com/hs-fs/hubfs/youtrack-.gif?width=670&height=327&name=youtrack-.gif) When an idea moves to the Selected stage: 1. A new work item is created in the mapped YouTrack Project, containing the idea's title and description, along with a link back to the original idea in IdeaScale. 2. The idea's detail page in IdeaScale displays a linked card showing the synced item's Type, State, Priority, and Last Updated date, confirming that the idea is being tracked in YouTrack. --- ### Frequently Asked Questions #### What is required before connecting the YouTrack Integration? A YouTrack account with an active instance URL, and a Permanent Token generated from that account under Account Security in YouTrack. #### Which stage triggers an idea to sync to YouTrack? When an idea within a mapped Campaign reaches the Selected stage, it is automatically created as a new work item in the mapped YouTrack Project. #### Can more than one Campaign be connected to YouTrack? Yes. Each Campaign can be paired with a Project under Configuration, and additional Campaign-to-Project mappings can be added the same way; each appears as its own row with its own Remove action. #### What happens on the idea after it syncs to YouTrack? The idea's detail page displays a linked YouTrack card showing the synced item's Type, State, Priority, and Last Updated date, and the corresponding YouTrack issue includes a link back to the original idea. #### Can a Campaign-to-Project mapping be removed after it is created? Yes. Selecting Remove next to a mapping in the Configuration table removes that Campaign's connection to its Project. --- **Related Articles** - [Help Article on All Apps Overview ](https://help.ideascale.com/all-apps-overview?hsLang=en) Last Updated: August 30, 2026   - [Product Updates](https://help.ideascale.com/product-updates?hsLang=en#main-content) - [2026](https://help.ideascale.com/product-updates?hsLang=en#2026) - [2025](https://help.ideascale.com/product-updates?hsLang=en#2025) - [Workspace](https://help.ideascale.com/workspace?hsLang=en#main-content) - [Workspace Homepage](https://help.ideascale.com/workspace?hsLang=en#workspace-homepage) - [Manage Workspace](https://help.ideascale.com/manage-workspace?hsLang=en#main-content) - [Workspace Configuration](https://help.ideascale.com/manage-workspace?hsLang=en#workspace-configuration) - [Email Settings](https://help.ideascale.com/manage-workspace?hsLang=en#email-settings) - [Security](https://help.ideascale.com/manage-workspace?hsLang=en#security) - 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