Path: Workspace Homepage >> Navigation Panel >> Settings >> Security >> Access Control >> Member Approvals
| What is Workspace-Level Member Approval? |
|---|
| Workspace-Level Member Approval is a workspace security setting that requires new members to receive Workspace Administrator approval before participating in any community within the workspace. |
Member Approval allows the Workspace Administrator to control access to communities within the workspace by requiring approval before a new member can participate. Any member added to a community must be approved by the Workspace Administrator before gaining access, which helps preserve the security and privacy of the workspace.
Role Permissions
- Workspace Administrator: Enables or disables the New Members Approval switch under Access Control, approves or rejects pending members from Member Management, and receives an email notification when a new member registers requiring approval.
- Member: Registers to a workspace while Member Approval is enabled and must wait for Workspace Administrator approval before participating in any community.
TABLE OF CONTENTS
Member Approval Setup
Quick add or upload members by Workspace admin
Member Registration
Member Approval Method
Exceptions
Frequently Asked Questions
Member Approval Setup
The New Members Approval switch can be enabled from the Member Approvals section under Access Control. Once enabled, any member joining a community within the workspace must be approved by the Workspace Administrator before participating.
Email domains added to the Auto-Approved Domain list under Auto Approval bypass Member Approval entirely and do not require Workspace Administrator approval. See Exceptions below.
Help Article on Auto Approval
Quick add or upload members by Workspace admin
Member Registration
The member must wait for Workspace Administrator approval before participating in any community within the workspace.
The Workspace Administrator receives an email notification to approve or reject the member.
Member Approval Method
Pending members are denoted by a red or pink background in Member Management. Member Approval can be managed from two places within Member Management.
Action Tab
The Workspace Administrator can approve or reject a pending member directly from the Action tab.
If rejected, the outcome depends on where the rejection takes place. See Exceptions below.
Member Details
Selecting a pending member's row opens the Member Details section. The Workspace Administrator can change the member's Current Status from Pending to Member to approve the member, or from Pending to Banned to reject the member.
If the Current Status is changed to Member, the member receives a verification email similar to approval from the Action tab.
If the Current Status is changed to Banned, the member is moved to the banned members list. See Exceptions below.
Exceptions
- Auto-Approved Domains: Members whose email domain is included in the Auto-Approved Domain list under Auto Approval bypass Member Approval entirely and do not require Workspace Administrator approval.
- Workspace-Level Additions: Members added directly at the workspace level through Quick Add or Bulk Upload do not require Member Approval, since only the Workspace Administrator can add members using these methods.
- Rejection Location Determines Outcome: Rejecting a member using Action tab >> Reject Member within a community moves the member to the banned members list at the workspace level. Rejecting a member at the workspace level instead deletes the member from the workspace entirely.
- No Notification on Ban via Member Details: Changing a member's Current Status to Banned from the Member Details section moves the member to the banned members list but does not send an email notification, unlike approval from either location, which sends a verification email.
Frequently Asked Questions
Does a member need approval if their email domain is on the Auto-Approved Domain list?
No. Members whose email domain is included in the Auto-Approved Domain list under Auto Approval bypass Member Approval entirely and do not require Workspace Administrator approval.
Does adding a member directly at the workspace level through Quick Add or Bulk Upload require approval?
No. Since only the Workspace Administrator can add members using Quick Add or Bulk Upload, members added this way do not require Member Approval.
What is the difference between rejecting a member from the Action tab within a community and rejecting them at the workspace level?
Rejecting a member using Action tab >> Reject Member within a community moves the member to the banned members list at the workspace level. Rejecting a member at the workspace level instead deletes the member from the workspace entirely.
Will a member receive an email notification if banned through the Member Details section?
No. Changing a member's Current Status to Banned from the Member Details section moves the member to the banned members list, but no email notification is sent.
How can a Workspace Administrator identify which members are pending approval in Member Management?
Pending members are denoted by a red or pink background in Member Management.
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