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Workspace General Info

This article will help you understand all the settings in the General Info Settings

Path: Workspace Homepage >> Navigation Panel >> Settings >> Workspace Info >> General  Info

What is Workspace General Info?
Workspace General Info is the settings section where a Workspace Administrator manages core workspace details, including the Workspace Name, Workspace URL, Timezone, Date Format, Default Language, and member registration access.

The Workspace General Info settings allow a Workspace Administrator to edit or update core workspace details in a few clicks, using a single save action to apply changes.

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Role Permissions

  1. Workspace Administrator: Can view and edit all Workspace General Info settings, including Workspace Name, Workspace URL, Timezone, Date Format, Default Language, and Allow Workspace Member Registration.
  2. Community Administrator: Can override the Workspace-level Timezone, Date Format and Language default for an individual community. See Exceptions below.


General Info Settings

The General Info settings page lists the following fields. Changes to any field are applied using a single save action.

1. Workspace Name: The name given to the workspace that can be edited or updated anytime.

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2. Workspace URL: The URL address of the workspace. Contact IdeaScale support to change it.

Screenshot 2026-08-06 at 11.09.39 AM

3. Timezone: The Workspace timezone that best matches the organization's location and preferences. By default, this is set to America/Los_Angeles and can be edited by the Workspace Administrator. The setting applies to all communities within the workspace, though a Community Administrator can change it for an individual community. See Exceptions below.

Screenshot 2026-08-06 at 11.18.55 AM

4. Date Format: The date format used throughout the workspace, based on Workspace Administrator's preference. The setting applies to all communities within the workspace, though a Community Administrator can change it for an individual community. See Exceptions below.

Screenshot 2026-08-06 at 11.27.33 AM

5. Default Language: The preferred language for the workspace interface. The setting applies to all communities within the workspace, though a Community Administrator can change it for an individual community. See Exceptions below.

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6. Allow Workspace Member Registration: When enabled, shows 'Register' link on the login page and permits members to register for and join the workspace without requiring an invitation.

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Exceptions

  1. Community-Level Timezone Override: A Community Administrator can change the Workspace-level default Timezone for an individual community, overriding the Workspace Administrator's setting for that community only.
  2. Community-Level Date Format Override: A Community Administrator can change the Workspace-level default Date Format for an individual community, overriding the Workspace Administrator's setting for that community only.
  3. Community-Level Default Language Override: A Community Administrator can change the Workspace-level default Langauge for an individual community, overriding the Workspace Administrator's setting for that community only.

Frequently Asked Questions

Who can edit the Workspace General Info settings?

A Workspace Administrator can edit the Workspace General Info settings. Whether other roles also have access is not confirmed in the source (see Role Permissions above).

What happens when 'Allow Workspace Member Registration' is enabled?

Enabling Allow Workspace Member Registration permits members to register for and join the workspace without needing an invitation.

How are changes to the General Info settings applied?

Changes made to any field on the General Info settings page are applied using a single save action.


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Last Updated: August 6, 2026