Path: Manage Workspace >> Security >> Authentication
The authentication settings provide various methods for users to verify their identity when accessing the platform. Administrators have the flexibility to choose from three available options: email authentication, Single Sign-On (SSO), and social login.
Email
This method allows users to log into their workspace using their email address and password, making it the most straightforward form of authentication. For enhanced security, administrators have the option to enable two-factor authentication, adding an extra layer of protection to the login process.
Help Article on Two Factor Authentication
Single Sign-On (SSO)
Single Sign-On (SSO) is a popular method of integrating your site's user details with IdeaScale's authentication system. The benefit to configuring SSO is that it alleviates the user's need to log into IdeaScale with another set of credentials.
Help Article on Single Signon
SCIM
SCIM (System for Cross-domain Identity Management) automates the exchange of user identity data across services. It reduces administrative overhead by eliminating the need to manually create and update user accounts and groups in IdeaScale Workspace for SSO communities. SCIM uses secure authentication methods, such as OAuth and basic authentication, to protect communication between your identity provider (IdP) and IdeaScale.
Social
Workspace administrators have the option to choose from four widely used social login methods—Google, LinkedIn, Microsoft, and Apple—available in the Social Login Settings.
Help Article on Social
Login Assistance
The Contact Support link on the login and registration pages can be configured by workspace administrators to direct users to any email address or URL. This may include a support email, help centre page, FAQ page, or other relevant resource, such as an image. Configuring this link helps prevent dead ends for users who are locked out and need assistance.
Help Article on Login Assistance