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Update or Confirm Member Profile Fields

Simplify Admin Efforts with Regular Profile Field Checks

 

Path: Manage Workspace >> Workspace Configuration >> Member Profile Questions >> Edit >> Regularly Update or Confirm Field

Path: Community Settings >> Community Configuration >> Profile Questions >> Edit >> Regularly Update or Confirm Field

When member profile information becomes outdated or needs to be revised, it is important to keep these fields current. To streamline this process, administrators can configure the system to prompt members to review and update their profile fields at regular intervals, both at the Workspace level and the Community level.

Administrative Setting

The administrator can enable this option for Workspace and Community from Workspace/Community Configuration >> Member Profile Questions. Edit the desired Member profile question and enable Regularly Update or Confirm Field. Another option Require Confirmation of Profile Fields Every X Months will appear to specify the time interval (in months) when members will be asked to update or confirm their Member profile fields.

Screenshot 2026-03-07 at 10.43.19 AM

Member View

After the members' first login upon enabling this option by the administrator, a pop-up to update the Profile field will appear.

NOTE: The pop-up will continue to appear for 3 consecutive logins.

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On the Community level in case the member cancels this pop-up, a Profile action item will continue to appear in the Action Items Alert to be completed later.

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Note: For SSO communities if the member profile attributes are being mapped and the Profile question fields are updated by the member, the answers updated by the member will prevail. That is, the system will ignore the SSO value and keep the member updated answers for the field.

Last Updated: March 7, 2026