SSO Debugger - New Admin Panel

How to setup SSO debugger

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Path:
Manage Workspace >> Security >> SSO Debugger


The SSO Debugger enables troubleshooting SSO-related issues. 

When enabled, it contains logs of recently failed SSO attempts and few tools to work with Multipass Token Generation and Decoding. We recommend ALWAYS having it enabled.


SSO Success/Failure Log

SSO Debugger shows logs of recently successful as well as failed SSO attempts. This page can be accessed from Manage Workspace >> Security >> SSO Debugger.


This setting appear only after an SSO Type is selected.


To access the logs, please select the desired log type—either Success or Failure—specify the start and end dates for the log you wish to view, and then click the Search button.

Logs more than 30 days cannot be viewed.

Multipass Token Utils
SSO Debugger has Multipass token generator and decoder for Multipass enabled communities. You can generate a Multipass Token and decode a token generated by your system here to verify that it would work with IdeaScale. Additionally, you can also see the log for successful or failed login attempts from the past 30 days max.

Last Updated: August 26, 2025