Skip to content
English
Go to ideascale.com
  • There are no suggestions because the search field is empty.

Product Updates - 4th November, 2025

Upcoming Changes

We’re updating how subscriptions work to give users more control over Idea and Comment notifications. Along with this, the notification preferences interface has been simplified for easier Idea and Comment Notification management


Campaign and Idea Subscriptions:

  • Campaign subscriptions will now voluntary, giving users the choice to subscribe only to campaigns they want to receive new idea updates from.

  • Idea subscriptions will remain automatic — when someone comments on an idea, they’ll be automatically subscribed to it and start receiving all comment notifications related to that idea.
    This helps the commenters stay informed about replies and updates without missing follow-up discussions.

  • Users can unsubscribe from any Campaign or idea at any time to stop receiving new ideas , new comment and stage change notifications.


Changes to Idea and Comment email notifications preferences 

New Idea Email Frequency  : Real Time
For users who will opt for Real-Time New Ideas Email Notifications, they will be able to choose to receive Notifications From :

  • All Authorized Campaigns
  • Subscribed Campaigns

 

Idea Approval Email Preferences for Moderators

Community Moderators, who are by default Campaign Moderators, often receive idea approval emails from all campaigns. To help them focus better, they will now have the option to receive approval emails for specific campaigns or for all campaigns they moderate.

Campaign Moderators will continue to receive idea approval emails for all campaigns they moderate and will not have the option to select specific campaigns.


 

New Comment Emails (Real Time)

Some users may want updates only on ideas they’re directly interested in, while others may want to stay informed about all activity within the campaigns they follow . To suit different preferences ,users will now have the option to choose to receive new comment notifications for  Subscribed Ideas or Subscribed campaigns




Comment Approval Emails 

Community Moderators will now have the flexibility to receive comment approval notifications only from selected campaigns, helping them stay focused and control email volume.

Campaign Moderators will continue to receive all comment approval emails for the campaigns they manage, ensuring they can effectively review and manage all comments.

 

Note: Ideas or comments approved by moderators will not trigger Real-Time New Idea or New Comment notifications. This is designed to prevent duplicate emails, as moderators are already notified during the approval process.