| What are Private Comments? |
|---|
| Private Comments are internal comments on an idea, visible only to Workspace Administrators, Community Administrators, Community Moderators, and Campaign Moderators, used to hold internal discussions related to the idea. |
Private Commenting allows a Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator to hold internal discussions on an idea that stay hidden from regular Members. Once a comment is marked Private, it carries a Private Comment label and can be viewed, replied to, pinned, edited, deleted, or attached with a file only by those same roles.
Role Permissions
- All Administrators & Moderators: Can create, view, reply to, pin, edit, delete, and attach a file to a Private Comment on an idea, and receive an email notification when a Private Comment is submitted. Help Article for Email Notifications Received By Moderators
- Member: Cannot create, view, or otherwise use Private Comments.
TABLE OF CONTENTS
Mark a Comment as PrivatePrivate Comment Visibility
Email Notifications
Exceptions
Frequently Asked Questions
Mark a Comment as Private
A Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator marks a comment as Private by selecting the idea title, scrolling to the Comments tab, and selecting the checkbox to mark the comment as Private.
Private Comment Visibility
Once marked, the comment displays a Private Comment label. Only a Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator can see a Private Comment and reply to it. A role with access to a Private Comment can pin, reply to, edit, delete, and attach a file to it.
Note: Regular Members cannot use or view Private Comments.
Email Notifications
A Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator receives an email notification when a Private Comment is submitted. Help Article for Email Notifications Received By Moderators
Exceptions
- Campaign Reports Count: A Private Comment is not included in the Campaign Reports count. Help Article for Campaign Reports (TO BE LINKED)
Frequently Asked Questions
Who can view a Private Comment?
Only a Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator can view, reply to, or otherwise interact with a Private Comment. Regular Members cannot use or view this feature.
Can a Private Comment be edited or deleted after it is submitted?
Yes. A Workspace Administrator, Community Administrator, Community Moderator, or Campaign Moderator with access to a Private Comment can pin, reply to, edit, delete, and attach a file to it.
Are Private Comments counted toward Campaign Reports?
No. Private Comments are excluded from the Campaign Reports count. See Exceptions above.
Is a Private Comment visible to the member who submitted the idea it's on?
No, regular Members cannot use or view Private Comments.
Related Articles
- Help Article for Email Notifications Received By Moderators
- Help Article for Moderators
- Help Article for Moderator Dashboard