Path: Workspace Homepage >> Navigation Panel >> Reporting >> Outcomes
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What are Outcomes? |
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IdeaScale Outcomes is a feature that turns an idea management tool into a results-driven performance system. Every idea submitted through an IdeaScale workspace can be linked to a measurable business result, giving leadership real-time visibility into the impact of innovation initiatives. |
The Outcomes feature operates across three interconnected layers — Strategic Themes, Strategic Outcomes, and Tactical Outcomes — that together create an unbroken chain from a submitted idea all the way through to an organization's top-level goals, replacing fragmented, spreadsheet-based reporting with a single, auditable system of record.
TABLE OF CONTENTS
Strategic Themes
Strategic Outcomes
Tactical Outcomes
Outcomes Dashboard
Strategic Themes
Strategic Themes are the top-level pillars of an organization's strategy — the broadest categories, such as Operational Efficiency or Customer Experience, under which all Strategic Outcomes and Tactical Outcomes roll up. Strategic Themes are configured at the workspace level by a Workspace Administrator and anchor the entire Outcomes hierarchy.
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Strategic Outcomes
Strategic Outcomes are the specific, measurable targets an organization works toward under each Strategic Theme — for example, Reduce processing time by 20% by end of FY2026. Each is defined by a Baseline, Target, and Actual value, along with a Direction (Increase, Decrease, or Maintain), forming the measurable link between organizational strategy and day-to-day innovation activity.
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Tactical Outcomes
Tactical Outcomes are idea-level hypotheses — specific, measurable claims about what an individual idea is expected to deliver upon implementation, such as reducing processing time by 3 hours per week per team. They can be configured to appear at any stage of the funnel, keeping submission frictionless while maintaining accountability for ideas that progress toward implementation.
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Outcomes Dashboard
The Outcomes Dashboard presents a consolidated view of all Strategic Themes alongside their associated Strategic Outcomes and linked ideas, each tracked with a status indicator of On Track, At Risk, Off Track, or Pending. Administrators can drill down into any Strategic Outcome to review its associated Tactical Outcomes, linked ideas, and complete check-in history.
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