Member details side panel in Workspace and Community Member management
Path: Workspace Homepage >> Apps Icon >> Member Management >> Side panel
Path: Community Topbar >> Apps Icon >> Member Management >> Side panel
Clicking on the member name opens up a side panel with member details on Workspace as well as Community level.
The following member details are available on the side panel:
1. Profile details: Member avatar image, Display name, Username and Email address are visible at the top.
2. Message: Workspace admin can send a Message to the member using this button. It will open up a message composer window.
3. View Profile: View Profile button navigates to the Member profile page.
4. Member stats: On the Workspace level this shows the Total ideas posted, Total comments, Total votes and Total Kudos given by the member across all communities while on the Community level, it shows Community-specific stats.
5. SSO ID: If SSO login is setup and used by the member, it will appear here. The workspace or community with multiple SSO options and the user having access to both, will show the ID of last logged in with (This option will not appear if member is not part of SSO login.) It is available only on the Workspace level.
6. Additional Email: If a member has additional email addresses associated with their profile, it will appear here. (This option will not appear if a member doesn't have any additional emails.) It is available only on the Workspace level.
7. Last Login/Last Access On: It shows the member's last logged-in date and time in Workspace.
8. Registration On: The date on which the member has registered or was added to the workspace. It is available only on the Workspace level.
9. Current Status: This denotes if the member status is Pending for approval, Banned or Member (Active member). Workspace and Community admin can change the member status from the dropdown. Note: The Current Status can be different on Workspace and Community level.
10. Roles: All the roles assigned to the member on Workspace level will be listed here - Workspace owner, Workspace admin, Workspace translation moderator and Member. Community-level roles will not appear here. It is available only on the Workspace level.
10. Accessible communities: The communities where the member has access are mentioned here. It is available only on the Workspace level.
The labels beside the community name indicate the member's membership status for the community. Different memberships are as follows:
- Pending - Member is waiting for moderator approval.
- Invited - Member has not accepted community invitation.
- Member - Member is a participant in the community.
- Self Removed - Member has left a community they were part of.
11. Groups: This lists groups a member is part of. At the Workspace level it will show all the groups available while on the Community level, it will only show groups applicable to the Community.
12. Email status: Member email status shows if a member is verified or not. It is available only on the Workspace level.
There are 4 email statuses as below:
- Unknown - It indicates that the member has not been verified, and no verification email has been sent to them. (During a silent upload, no verification email is sent from the community)
- Sent - It indicates that the member is not verified, but a verification email has been sent from the community to that member.
- Verified - It indicates that the member is verified. A verification email was sent, and the members used it to verify themselves.
- Assumed - It indicates that the member is verified from the backend by the support team or trusted domain (for SSO Community)
13. Opt-in: This shows whether a member has opted to be part of the workspace or not.It is available only on the Workspace level.
There are 3 opt-in statuses:
- In - This indicates the member is verified and accepted the invite.
- Out - This indicates the member is verified by not accepted the invite.
- Default - This indicates that a verification email has been sent out but the member is yet to verify.
14. Source: The source via which a member entered the Workspace is mentioned here. It may be via Web, Admin upload, SSO or Social Login. It is available only on the Workspace level.
15. Leaderboard: It shows the switch to enable or disable member visibility on the Community Leaderboard. It is available only on the Community level.
16. Idea Sharing: It shows the switch to enable or disable a member's idea-sharing option on the Community level. It is available only on the Community level.
17. Member Profile Questions: All the Member profile question answered by the member are listed here along with he last updated date. On the Workspace level it will show only Workspace Member Profile Questions and on Community level it will show for both Workspace and Community Member Profile Questions.