Bulk hiding user's identity

How to bulk hide members identity

Path: Community Topbar >> Apps icon >> Member Management >> Import tab >> Hide Identity

The bulk hiding identity feature will be displayed in the Import Tab only if Hide my Identity from Community Settings >> Customization >> Customize Site Behavior >> User Profile Screen is enabled. The community administrator gets the ability to conceal the identities of numerous current members of the community by using the bulk import method.

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In case there is malicious content, virus, or malware during the upload it will show an error and the upload will fail.


When the community administrator hides the identity of a community member they will appear as 'Community Member' (screenshot below) instead of showing their name. Their profile image will be hidden as well.


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Upload an excel sheet with one column which contains all the emails of the members' identities to be hidden.

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Excel File Format:
The file should be in Excel format which can be .xls or .xlsx format.

 

Upon successful importing, the admin will receive the following email notification. 

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Last Updated: September 27, 2025