IP Based Access Restriction - New Admin Panel

IP Based Access Restriction on different levels

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Path: Workspace Homepage >> Apps Icon >> Manage Workspace >> Security >> Access Control >> IP Based Access Restriction

Path: Community Topbar >> Apps Icon >> Community Settings >> Security >> Access Restrictions >> IP Based Access Restriction

IP based access restriction allows the administrator to control access to the workspace or  community based on IP (Internet Protocol) address. Only those members who access from the defined IP addresses are allowed to view and participate in the workspace or community.

This feature can be set at:

Workspace & Community Level

Campaign Level

Restriction At Workspace and Community Level 

When IP address restrictions is set at the workspace or community level, users outside of the specified IP address range won't be able to access the workspace or the community.

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The IP restrictions is inherited from the workspace for the community but the community admin can override and add IP address of their own.

  • Inherited from Workspace: Indicates the setting is taken from the workspace and not customized at the community level.
  • Reset to Workspace Default : Allows reverting the setting back to the inherited workspace value, removing the community-specific customization.

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While using the Proxy Server, provide the external IP address of the Proxy Server. Otherwise, simply enter the network address using the "*" wildcard. If there are more than one networks, specify them by separating using "," comma.

IP Based Access Restriction is applicable for both private and public community.

Restriction At Campaign Level

Path: Community Settings >> General Settings >> Campaigns >> Edit Campaign >> Basic Information >> Privacy & Access >> IP Based Access Restriction
 

Using the IP based access restriction at Campaign level, the Community Administrator may choose to restrict users with specified IP addresses to access the campaign . The campaign will not be visible to the users who do not match the specified criteria, thus restricting them the access to the campaign. Though they will still be able to see the rest of the campaigns and participate in it.

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Last Updated: August 26, 2025