- IdeaScale Support Center
- Workflow
- Funnel Management
-
Product Updates
-
IdeaScale Whiteboard
-
Workspace
-
Best Practices
-
New User Guides
-
Overview Articles
-
Personal Settings
-
Reporting & Analysis
-
Idea Portfolio
-
Incoming Moderation
-
General Settings
-
Member Management
-
Campaigns
-
Workflow
-
Customization
-
Integrations
-
Security
-
Data Management
-
Government
-
Policies & Notices
How to Delete a Stage or Funnel
Step to delete a stage or funnel
Path: Community Topbar >> Apps icon >> Community Settings >> Workflow >> Funnel Management >> Edit (Funnel)
Community Administrators can delete a stage from the funnel management area only if it does not contain any ideas.
If the stage contains even one idea, then the delete option will not be visible to the community administrators. In order to delete a particular stage all ideas within that stage need to be moved to another stage.
Deleting a funnel
Path: Community Topbar >> Apps icon >> Community Settings >> Workflow >> Funnel Management >> Delete
Community administrators can delete an entire funnel permanently.
The Community administrator cannot delete a funnel if there are any of the below are true:
-
The funnel is being used by a campaign
-
Ideas are currently in any of the stages within that campaign
-
More than one stage exists in the funnel
The default workflow funnel cannot be deleted however it can be renamed.
Deleting a funnel with associated campaigns
When an administrator wants to delete a funnel that is associated with campaigns, the system will not show the Delete button next to the Funnel name.
In this scenario, the administrator needs to delete the campaigns or move them to another funnel.
Last Updated: November 12, 2024