| What is Follow Tags? |
| Follow Tags is a feature that lets a Member subscribe to a specific tag to receive email notifications when new ideas or comments are added under that tag. |
Tags are used to group related ideas under a shared theme within a community or campaign. Following a tag lets a Member stay informed about that theme without needing to check the idea list manually, and every followed tag remains listed on the Member's profile for quick reference.
Role Permissions
- Member: Can follow or unfollow any tag directly from its idea list to begin or stop receiving digest email notifications about new ideas and comments added under that tag.
TABLE OF CONTENTS
Follow a TagUnfollow a Tag
Viewing Followed Tags
Email Notifications
Frequently Asked Questions
Follow a Tag
- Select the desired tag to open the idea list filtered to that tag. For example, selecting the recycled tag opens the idea list containing every idea tagged recycled.
- Select Follow tag, which appears at the top right of the idea list, to begin following the tag.
Unfollow a Tag
- Select the same tag again to reopen its filtered idea list.
- Select Following Tag, which replaces Follow tag once the tag is being followed and appears at the top right of the idea list, to stop following the tag.
Viewing Followed Tags
Every tag currently being followed is listed under Profile >> My ideas >> Tags Followed (Side panel).
Email Notifications
Once a tag is followed, IdeaScale sends a digest email notifying the Member whenever a new idea or a new comment is added under that tag.
Note: Following a tag is independent of following a Campaign — each generates its own separate notifications.
Frequently Asked Questions
What activity triggers a digest email for a followed tag?
A digest email is sent whenever a new idea or a new comment is added under a followed tag.
How can a Member tell whether a tag is already being followed?
The idea list for that tag displays a Following Tag button in place of the Follow tag once the tag is being followed.
Can a tag be unfollowed from somewhere other than its own idea list?
No. A tag is unfollowed the same way it is followed — by opening that tag's idea list and selecting the Following Tag button.
Is following a tag the same as following a Campaign?
No. Following a tag and following a Campaign are separate features that generate independent notifications; following one does not affect the other.
Related Articles
- Help Article for Subscribing/Following a Campaign
- Help Article for Tags
- Help Article for Member Notifications