Export Comments

The Community Administrator can export comment data from a community to an Excel sheet or CSV file. Data can also be filtered by a specific campaign or date. 

• Export format:  Comment data can be exported in the following formats: Microsoft Excel sheet (.xlsx) format or CSV.
• Campaign: Select the campaign to download the data. Selecting 'All campaigns' will export data including 'Archived Campaigns' 
• Filter by Date Range: To export all data from the beginning up to the current date, leave this toggle disabled. To export data for a specific time period, enable the toggle and specify a start date and an end date.
• Timezone: You may select your preferred timezone for viewing the exported data, allowing for a more personalized experience instead of adhering to the community's default timezone.
• Include comments attachments: Enabling this will export all the attachments related to the comments in a zip file and will include a second sheet in the report exported.
  
  
  • Fields on exported Excel sheet 1

  

  
  1 )ID- ID of the comment.

  2) ParentID – Id of the parent comment.

  3) Author – Name of the author.

  4) Author Email – Email address of the author.

  5) Comment– Content of the comment.

  6) Date- Shows the date and the time at which the comment was submitted

  7) Pinned– if the comment is pinned the value is true, otherwise, the value is false.

  8) Private- if the comment is a private comment the value is true, otherwise the value is false.

  9) Stage– State of the stage at which the comment is.

  10) Idea URL – URL of the idea of which the comment is part.

  11) Comment URL– Shows the comments URL.

  12) Title - Shows the idea title

  
  Fields on exported Excel sheet 2

  

  
  1) Comment Id - This column will display the id of the comment.

  2) Author Email - The email address of the author.

  3) File Name - The name of the attachment file.

  4) Alt Text - Alternate text to replace the attachment image in case of a loading problem.

  5) Size - The file size of the attachment.

  6) Date - The submission date of the attachment.

  Note: The idea title and idea description columns will display the customised names if it is customised in the Idea Submission form.

  
  

  Last Updated: February 18, 2026