Email notifications received by the community moderator
Moderators of a community receive email notifications for various approvals and other activities that occur within the community.
IdeaScale has 5 types of Moderators:
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Community Moderator
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Campaign Moderator
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Group Moderator
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Custom Field Moderator
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Translation Moderator
Help article on different types of Moderators
Here are the email notifications received by all Moderators:
1.Receive Email Notifications on Account updated as Moderator: Moderators (Community/ Campaign/ Custom Filed/ Group) will receive the email notifications for Account updated to Moderator.
2. Receive Email Notifications for Approve New Members: Community moderator will receive email notifications for new member account approval.
3. Receive Email Notifications for Approve New Ideas: Community moderator and Campaign Moderator will receive email notifications for new idea approval.
Note: Only the Campaign moderator will get a notification for new idea approval only if the 'campaign level new idea approval' is enabled.
4. Receive Email Notifications for Approve New Comment: Community moderator and Campaign Moderator will receive email notifications for new comment approval.
5. Receive Email Notification for Private Comment: Community moderator will get an email notification for private comments.
6. Receive Email Notification for Flagged Idea (Report Abuse or Duplicate): Community moderator will receive a flagged idea email to report abuse or report duplicate ideas.
Note: Campaign Moderator will also receive flagged idea email notifications if the respective campaign idea is reported as Abuse or Duplicate.
7. Receive Moderator Notification Digest: Moderators will receive digest email notifications on a daily/weekly/monthly basis.
8. Receive Email Notification for Community Task: Moderators will receive pending Community Task email notifications. There are 3 types of community task digest frequency:
a) Stage notification Daily Digest.
b) Stage notification Weekly Digest.
c) Stage notification Monthly Digest.
9. Receive Workflow executed email: An email will be received by the moderator when a workflow in automation builder is executed and moderators need to be notified.
10. Contact Moderators: Moderators will receive email notification when a moderator uses Contact Moderators option from Idea portfolio >> Idea action
Apart from these email notifications, the moderators will receive all the emails received by the members.