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Path: Community Settings >> Community Configuration >> Custom Pages
Using the Custom Pages feature, community administrators can share additional, relevant information with users directly within the community experience. Custom Pages are accessible from the Explore tab on the community homepage. Common use cases include publishing community FAQs, linking to key external resources (such as the company website), outlining community Rules of Engagement, and highlighting success stories from previously submitted ideas.
TABLE OF CONTENTS
Custom Page Creation
Custom page Components
Reorder Custom Pages
Draft Mode
Custom Page Update
Custom Page Creation
To create a new custom page, click on the + Create button and fill in the fields displayed on the pop-up modal.
1. Page Title: It is the display name of the custom page. It will appear under the Explore icon on frontend Topbar.
2. Friendly URL:It is the key used in API call. It should be all in lower case, without spaces and separated only by hyphen. (i.e. custom-page).
3. Link Appears In: Check the checkbox for Explore to display the custom page under Explore tab on community topbar.
4. Privacy: Set the custom page to either Public or Private. Private pages are visible only to community members via the community topbar, while Public pages are accessible to non-members and non-logged-in users. Public pages appear on the Workspace landing page and are discoverable through external search engines.
5. Templates: The next button navigates to template selection. Admin can either select a ready template for FAQ, Rules & Guidelines and About us or use a blank page using Start from Scratch option.
After clicking the Create button, you will be taken to the custom page, where the administrator can edit the template by clicking the Start editing button.
Once the custom page is configured and published, it will also be available to members on the Workspace homepage.
Custom Page Components
Similar to landing page sections, Custom Page Elements are preconfigured templates that administrators can use to create more visually appealing and professional custom pages. Click on the Start editing option to start configuring.
On the custom page's edit mode, click on the Components icon to expand. Simply drag and drop the components onto the page and edit them.
Help article on Custom page components.
Versions
Each time changes are made to a custom page and the administrator clicks Done editing, the system creates a new version of that page. The administrator must provide a name for the version, add note if needed and then choose one of the following options:
- Click Save new version to save the changes without publishing them.
- Click Save & Publish to save and immediately publish the changes.
Administrators can go back to any previous version and restore it by clicking on Publish.
Only 20 latest versions are saved. Older versions will automatically get deleted and cannot be retrieved.
Reordering Custom Pages
The pages can be reordered by dragging the dots grid.
Draft Mode
One important new feature is 'Draft Mode' for Custom Pages. When looking at all the pages in the settings if the Explore Tab says 'On' that means the page is live for the end-users to view. To prevent end-users from accessing the page, please follow the below directions to put the page in 'Draft Mode'.
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Click Edit Meta under Actions column next to the page that needs to be in draft.
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Uncheck the checkbox for Link Appears in >> Explore
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Click Save.
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Repeat that for all Custom Pages that should not appear in the Explore dropdown.
Custom page update
A new update to existing custom pages will be denoted by the explore button turning blue. The links to the custom pages will also appear in blue for updated pages.
