Campaign specific email notifications

All emails received for campaign specific actions

Campaign-related emails includes the Campaign Banner as the email header. In cases where a community admin has opted not to customize the campaign banner, Community email banner will be default. Here is the list of which emails will include the campaign banner:

1. Idea Mention Email
2. Campaign Invitation Email
3. Idea Inactivity Emails
4. New Idea Notification
5. Assessment Reminder Email
7. Comment Approval Email
8. Comment Flag Email
9. Idea Approval Email
10. Idea Owner Assigned
11. New Comment
12. New Comment Mention
13. Private Comment
14. Idea Flag Email
15. Idea Stage Change
16. Idea Share
17. Pending task email
18. Thank you email

1. Idea Mention Email

This email is received when a member is mentioned in the idea description, comment, or refinement answer.

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2. Campaign Invitation Email

This email is received when a campaign invitation is sent by the community administrator from Campaign settings >> Campaign Invitation.

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3. Idea Inactivity Email

This email is received when an idea has been inactive for more than the allowed days set by the administrator under Community Settings >> General Settings >> Emails & Notifications >> Idea Inactivity Email.

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4. New Idea Notification

This email is received when a new idea is submitted in the campaign.

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5. Assessment Reminder Email

This email is received if community admin manually triggers a reminder email for all assessors using Remind all option from Funnel Management >> Stats

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6. Comment Approval Email

This email is received by a moderator when a comment is submitted while New comment approval is On.

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7. Comment Flag Email

This is an email received by the members when a member flags a comment as abuse or duplicate using Labels.

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8. Idea Approval Email

This email is received by a moderator when an idea is submitted while New idea approval is On.

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9. Idea Owner Assigned

This email is received when a member is assigned as Idea owner for an idea.

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10. New Comment

This email is received when a new comment is submitted for an idea.

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11. New Comment Mention

This email is received when a member is @mentioned while submitting a comment.

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12. Private Comment

This is an email received by the administrators and moderators of the community when This is private (internal) comment option is enabled while submitting a comment.

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13. Idea Flag Email

This is an email received by the members when a member flags an idea as abuse or duplicate using Labels.

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14. Idea Stage Change

This is an email received by the members when an idea stage is changed manually or automatically.

15. Idea Share

This is received when a member share an idea with another member using Share idea option on idea detail page.

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16. Pending task email

This is triggered from Idea Management using Moderate idea >> Stage Task Reminder. A similar email will be received for each stage task reminder

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Note: The above emails will only be received if those options are enabled by the member in their own Personal Settings >> Notification >> Settings for that campaign.


17. Receive Thank you email for Idea Submission:
An email will be sent to idea submitter thanking for submitting idea.

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Last Updated: September 17, 2025