--- title: Moderation Tips description: How to improve the community workflow --- [Skip to content](https://help.ideascale.com/best-practices-moderation-tips#main-content) English Show submenu for translations [![IdeaScale](https://help.ideascale.com/hs-fs/hubfs/ideascale-logo.png?width=223&height=31&name=ideascale-logo.png)](https://help.ideascale.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to ideascale.com](https://ideascale.com/) [Go to ideascale.com](https://ideascale.com/) Hi!👋 How can we help you today? - There are no suggestions because the search field is empty. 1. [IdeaScale Support Center](https://help.ideascale.com/?hsLang=en) 2. [Best Practices](https://help.ideascale.com/best-practices?hsLang=en) # Moderation Tips ## How to improve the community workflow | **What are Moderation Tips?** | | --- | | Moderation Tips are a set of best-practice recommendations for improving community workflow and moderation effectiveness within an IdeaScale community. | Community Moderators carry most of the day-to-day responsibility for keeping an ideation community productive — monitoring content, evaluating ideas, and guiding them through the lifecycle. The following practices, drawn from experience across IdeaScale communities, help organizations support moderators and strengthen the overall ideation process. --- **Table of Contents** Define Goals Reward Moderators Recruit Subject Matter Experts Enable Workflow Be Responsive Bring It Offline Check-In Regularly --- **Define Goals** Organizations that define goals early, and communicate those goals clearly, help moderators know what to look for when assessing ideas. Clear goals allow assessment to happen throughout the entire lifecycle of an idea, including during the submission process. --- **Reward Moderators** Community Moderators do most of the heavy lifting in a community: monitoring for appropriate content, maintaining responsiveness, evaluating ideas for feasibility and applicability, and stewarding ideas through the lifecycle. Rewarding good moderation encourages better moderators and, in turn, a better ideation process. --- **Recruit Subject Matter Experts** A curated conversation depends on quality dialogue. The more those in your community know about the ideas being addressed, the more thoughtful their responses will be. Identify thought leaders with an organization to help drive the conversation and assess ideas. --- **Enable Workflow** Setting required vote and comment thresholds help flag promising ideas early on. Define community thresholds and route ideas to reviewers even earlier. --- **Be Responsive** You can’t (and probably shouldn’t) deliver on all ideas, but organizations should respond to every idea. And, perhaps more importantly, when ideas are moved forward, selected, and implemented, these changes should be communicated to the author of the idea and the community. --- **Bring it Offline** When possible, engaging moderators in an offline context will help articulate and move those lightning rod ideas that are most exciting into the next phase of development. It also makes the moderators feel more integrated into the ideation process. --- **Check-In Regularly** As a best practice, one of IdeaScale’s clients requires all moderators to enter the community to comment, update idea statuses, and respond to questions at least every two weeks. And even when there’s been no movement on an idea, it is important to update the author and its followers on where it’s at and what they can expect. 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