Administrative Settings Triggering Email Notifications

Emails received by workspace admins for various actions

Path: Workspace Homepage >> Apps Icon >> Manage Workspace >> General Settings >> Emails and Notifications >> Admin Notification Emails

Below are details about the settings which trigger email notifications when activated by the Administrator.

Screenshot 2024-11-18 at 8.50.01 AM

NOTIFICATIONS RECEIVED BY:

ADMINISTRATOR - Receives Email when a New Member registers to join a workspace or when the Administrator invites a member to join a workspace.

Screenshot 2024-11-18 at 8.53.47 AM

MODERATOR - Does not receive any notification
MEMBER - Does not receive any notification



Path: Manage Workspace >> Security >> Access Restrictions >> Approvals Required  >> New Members Approval


NOTIFICATIONS RECEIVED BY:

ADMINISTRATOR - Does not receive any Notification.
MODERATOR & ADMINISTRATOR (If also a Global Moderator)  - Receives email for New Member Approval 

Screenshot 2024-11-18 at 8.54.30 AM

MEMBER - Does not receive any Notification.



Path: Manage Workspace >> General Settings >> Community Info >> Approvals Required >> New Ideas / Comments Approval

Screenshot 2024-11-18 at 8.58.03 AM
NOTIFICATIONS RECEIVED BY:

ADMINISTRATOR - Does not receive any Notification.
MODERATOR & ADMINISTRATOR (If also a Global Moderator)  - Receives email for New Idea & Comment Approval.

Screenshot 2024-11-18 at 9.07.53 AM

MEMBER - Does not receive any Notification.



Path: Community Settings >> Workflow >> Idea Owners & Teams >> Idea Owners


ADMINISTRATOR / MODERATOR OR MEMBER -
Whoever has been assigned as the Idea Owner receives an email to notify that he has been assigned as Idea Owner.

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The Administrator of the community will also receive an email notification for the request of all imports, exports, reports downloaded, mergers done and a broadcast email sent out from the community. This email will be titled Batch Processing with the status of the job done.

The email notification for any Batch Processing done would look like the below screenshot.

Screenshot 2024-11-18 at 9.39.54 AM

The following request would receive a Batch Processing email notification:

  1. Bulk Import Members.

  2. Bulk Update Member Status.

  3. Bulk Upload Member Status.

  4. Bulk Import Tags.

  5. Broadcast Email Sent.

  6. Merge Tags.

  7. Idea Sharing via Email.

  8. Import Ideas.

  9. Import Votes.

  10. Export Member Data.

  11. Export Idea Data.

  12. Export Stage Data.

  13. Schedule Idea Data Export.

  14. Export Top Ideas.

  15. Export Idea Votes.

  16. Export Idea Tags.

  17. Export Audit Log Data.

  18. Export Attachment Log.


    The administrator will receive an email if there is a Scheduled Ideascale data export enabled in the community. 

    Screenshot 2024-11-18 at 9.42.09 AM

Last Updated: November 18, 2024