IdeaScale Support Center

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Product Updates

Upcoming feature release and updates

IdeaScale AI

All the help articles related to IdeaScale AI analytics tool.

IdeaScale Whiteboard

Help articles explaining Whiteboard features like Dashboard, Task Manager, and Folders.

Workspace

All the articles explaining Workspace landing page, topbar, search etc.

Manage Workspace

All Manage Workspace settings

Best Practices

Best practices for various features like tags, anonymous submissions.

New User Guides

Guides for all the new admins, moderators and users to get started on the IdeaScale journey.

Overview Articles

Overview articles of major sections in IdeaScale settings

Personal Settings

All sections of Personal settings/Profile page

Reporting

All reporting related articles

Idea Management

Idea Management features for Moderator use

Moderator Dashboard

Moderator Dashboard for moderating ideas

General Settings

Help articles on Community General Settings sections

Member Management

All Workspace & Community Member Management and Group Settings

Campaigns

Help articles on various campaign settings

Workflow

Help Articles on funnels, stages and automation builder

Customization

Help articles on Community customization section

Integrations

Help articles on various integrations available

Security

All security related help articles

Data Management

Imports, exports, member/data deletion

Government

Government related help articles

Policies & Notices

All IdeaScale policies and terms of use